2nd Annual SaaS Metrics Survey Results  

2nd Annual SaaS Metrics Survey Results

See the full infographic here. Get the 2012 SaaS Metrics report here. Today we are announcing the results of the second annual SaaS metrics survey results. Because it’s the second year that we are doing this survey, we were able to pickup some interesting trends: SaaS Executives are Shifting Business Focus Report reveals great dissatisfaction with… (Continue reading)

The Top 10 Must Do’s for Young SaaS Companies  

The Top 10 Must Do’s for Young SaaS Companies

I declare this week as the “Top 10″ Practices week in Totango! After yesterday’s post on Top 10 Requirements for an Effective Client Lifecycle, Today, I’m going to review Jeff Bennet’s top 10 must do’s for young SaaS companies. Jeff Bennett, who is the founder and CEO of ServiceVantage, has a lot of experience working with SaaS companies in various… (Continue reading)

The SaaS Executive Dashboard  

The SaaS Executive Dashboard

Today, the Totango team is excited to announce a brand new “SaaS Executive Dashboard”. The Totango SaaS Executive Dashboard is an extension of the Totango online platform which allows SaaS teams to gain full visibility into the level of customer engagement in their business. The SaaS Executive Dashboard allows SaaS executives to track and plan… (Continue reading)

Tools to Manage a Successful SaaS Business

Managing a Software-as-a-Service (SaaS) business isn’t trivial. Successful SaaS companies are able to deal with a high volume of leads and turn those into a high volume of loyal customers with fast response and turnaround time. This is often referred to as the ‘sales and marketing machine’ – a highly optimized, massively scalable and controlled… (Continue reading)

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