The Future of Customer Success Management: A Look Ahead
We are super excited to be co-hosting an event with Mikael Blaisdell, one of the pioneers of customer success management. We consistently hear from our customers and prospects that they would like to meet other customer success management professionals so we decided to partner with Mikael and make this happen! We will start in San… (Continue reading)
Evolving from Document System to Engagement System
Here is the additional interview promised from the Enterprise 2.0 Conference. This time Jessie Wilkins, Director System Engagement for aiim speaks about how will the future of the enterprise information management will look like. As mentioned a lot in this blog, nowadays the customers are kings, customer engagement is taking a royal place in web… (Continue reading)
Totango Team in Dreamforce 2011
If you’re part of all the excitement around Dreamforce 2011 be sure to come and meet us. You’ll recognize us right by the Tango dancers (what can we do, rhymes with Totango…). We also thought that this would be a great opportunity to introduce Totango to a wide audience of SaaS sales and executive teams…. (Continue reading)
Totango: We’re Launching!
Today we’re announcing our $3.8 million Series A financing as well as opening our service to the public with a free beta offering. I wanted to give a bit of a personal perspective to what is being announced today and put it in context. In early 2009 I was looking for the next opportunity. Cloud… (Continue reading)
SaaS on the House. A Dialog About Value
Who doesn’t like it when the bar tender pours an extra glass of fine wine ‘on the house’? Every time it happens to me, my emotional attachment to the establishment grows, and it makes it that much more likely that I’ll visit again. I tend to have the same feelings when I receive monthly emails… (Continue reading)
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