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We are a small team of engineers and business folks that have been living and breathing Web based software (SaaS) for many years. Through our own experience we’ve learned that building a successful SaaS business is hard.

Acquiring customers is hard. Retaining customers is hard. Helping customers successfully adopt and use your great software and service is hard.

We have great ideas on how to help SaaS businesses tackle these issues and are fortunate to be working closely with a number of early customers to test, improve and mature our solution.

We are learning a lot and excited about where things are headed.

We’ll use this blog for updates, so be sure to check in on us periodically. If your company develops web-based software and you would like to learn how you can grow online subscription revenue — drop us an email to learn more:

Guy Nirpaz

Guy Nirpaz is a Silicon Valley-based Israeli entrepreneur and CEO of Totango, a Customer Success software platform. A pioneer in the Customer Success field, Guy established the Customer Success Summit and is a well-regarded industry speaker and community contributor. Guy loves people and technology and has dedicated his career to improving the way in which business is done through innovation. Fun Facts: Guy moonlights as the lead guitarist in a rock band based out of his garage in Palo Alto and used to command a tank well as having grown oranges.

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