Totango Product Update -Fiji we have arrived
October 20, 2020
2 – min read Hi, We have finally virtually arrived in Fiji and I am excited to spend from now until the end of
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Customer Engagement is Key for SaaS
3 – min read Customer Engagement is key for software-as-a-Service business. A recent post by David Skok explains how and why to measure customer engagement. If you are a …
Customer Lifetime Value and Customer Experience
2 – min read Lately, I’ve started building a SaaS Dashboard for my own usage (which I’ll be happy to share with others as well) and I have put …
Free Trial Average Conversion Rate and Other Metrics
< 1 – min read Following Lincoln Murphy’s post on SixteenVentures.com (talking about conversion average rate for free trials, pricing pages or Freemium for SaaS or Web Apps), conversion rate …
Measuring User Engagement in Web Applications
< 1 – min read I came across “What is user engagement” article by Jordan Willms of Work at Play. In this post, Jordan defines a good engagement metric as …
Top 3 Metrics to Measure Customer Engagement
2 – min read Businesses these days are making significant efforts to delight their customers, and for good reasons. One of the key areas where businesses focus their efforts …
Product Update: How Much Time Are Users Investing in Your Web-App?
< 1 – min read Understanding the amount of time users spend in your application, and the actions they take, is the best way to know the level of value …
Latest Totango News
Get The Complete Picture With Enhanced Customer 360 SuccessBLOC
September 30, 2020
< 1 – min read Today we’re announcing multiple updates to the Customer 360 SuccessBLOC, making it more powerful than ever before. With the Customer
Announcing The Early Warning System SuccessBLOC
September 30, 2020
2 – min read Today we are releasing the Early Warning System SuccessBLOC, which gives you instant visibility into customer signals and critical events,
