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Product Feature: Account Junk List

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We’ve just released a new feature to help you keep your data clean and tidy. The Account Junk List allows you to clean out any accounts that were created in Totango by error, be it an integration glitch, test data, or any other phantom accounts that do not represent real users and are skewing your data.

Once an account is added to the Junk list:

  • Their data will be deleted
  • Any future activity data for them will be ignored
  • They will be excluded from aggregated data reports

To add accounts to your junklist, click “Add To Junk” on any account profile page, or use the Junk list page.

— Enjoy

Guy Nirpaz

Guy Nirpaz is a Silicon Valley-based Israeli entrepreneur and CEO of Totango, a Customer Success software platform. A pioneer in the Customer Success field, Guy established the Customer Success Summit and is a well-regarded industry speaker and community contributor. Guy loves people and technology and has dedicated his career to improving the way in which business is done through innovation. Fun Facts: Guy moonlights as the lead guitarist in a rock band based out of his garage in Palo Alto and used to command a tank well as having grown oranges.

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