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Customer Health Dashboard

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Today, we’re excited to announce a major new functionality in Totango.

The Totango Customer Health Dashboard – A unique way to know, track and proactively manage customer health.

It’s the ultimate tool for Customer Success staff and anyone else in the organization taking an active role in reducing churn, increasing adoption and customer happiness.

If you are all setup with Totango, you can login to see it live.

Break down of accounts by health

Breakdown of your paying customers into Good, Average and Poor health Categories

 

 

Quickly find your best customers and those requiring the most attention

 

Track trends and know if your customers’  are doing better (yay) or worse (oh oh) over time.

Segment your customer base and see how each group is doing

 

A Healthy customer base is the main ingredient of a successful SaaS business.  You can now use Totango to keep yours in mint condition!

* Learn more in the Customer Health Feature Guide

* Log into your Customer Health Dashboard on Totango

* Not a Totango user yet?  Signup here today!

 

Guy Nirpaz

Guy Nirpaz is a Silicon Valley-based Israeli entrepreneur and CEO of Totango, a Customer Success software platform. A pioneer in the Customer Success field, Guy established the Customer Success Summit and is a well-regarded industry speaker and community contributor. Guy loves people and technology and has dedicated his career to improving the way in which business is done through innovation. Fun Facts: Guy moonlights as the lead guitarist in a rock band based out of his garage in Palo Alto and used to command a tank battalion...as well as having grown oranges.

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