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Customer Success Management: GetApp Review on Totango

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You know you’re already ahead of the game if customer success is already part of your top strategic priorities. Or maybe you’re at the stage of looking for a customer success management platform for your business but not sure where to start? We invite you to check out’s review on Totango!

They highlight four areas where Totango could really make a difference in helping businesses define a good and healthy customer, how you can utilize the real-time analytics in your customer reports to really drill down into your users’ behaviors, and new features that are in the pipeline.

There’s already been a steady increase of buzz on the web about the rise in the role of customer success managers, and like any good manager, you want to have the best tools available. Anyone who has online users should know customer activity with their solution and use it to better monetize users over their lifetime.

Read’s review.



Guy Nirpaz

Guy Nirpaz is a Silicon Valley-based Israeli entrepreneur and CEO of Totango, a Customer Success software platform. A pioneer in the Customer Success field, Guy established the Customer Success Summit and is a well-regarded industry speaker and community contributor. Guy loves people and technology and has dedicated his career to improving the way in which business is done through innovation. Fun Facts: Guy moonlights as the lead guitarist in a rock band based out of his garage in Palo Alto and used to command a tank well as having grown oranges.

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