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Totango powers 88 more business applications with customer insights

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Now you can act on customer insights from within business applications like Box, Zoho CRM, and Yammer through this Zapier integration. This comes in addition to the native integrations we have with Salesforce, Marketo, Eloqua and Zendesk.  You can now act on time sensitive usage information from Totango’s customer engagement database through integration with any 3rd party business tool in the Zapier directory. For example, you can automatically create a file on Dropbox with all new trial users or trigger a “please come back” e-mail via MailChimp to all users with declining usage.

What does the Zapier developer platform do?

Users and vendors can easily add their own apps to Zapier instead of waiting on them to build them out. App developers can instantly hook into the 60+ apps they already support plus any new ones added by building one integration rather than building out all those integrations themselves. This saves app developers weeks to months in developer time building integrations and lets an app developer spend more time focusing on their own apps.

“Using the Totango Zapier integration, online businesses can more easily integrate realtime user and usage insights into customer facing business processes. User intelligence alone is not enough. You need to act on it. Open APIs such as provided by Totango and Zapier make this possible in realtime”, said Guy Nirpaz, co-founder and CEO of Totango.

Through this partnership, Totango now integrates with all 88 of these services:

Totango integrates with all these services!

Guy Nirpaz

Guy Nirpaz is a Silicon Valley-based Israeli entrepreneur and CEO of Totango, a Customer Success software platform. A pioneer in the Customer Success field, Guy established the Customer Success Summit and is a well-regarded industry speaker and community contributor. Guy loves people and technology and has dedicated his career to improving the way in which business is done through innovation. Fun Facts: Guy moonlights as the lead guitarist in a rock band based out of his garage in Palo Alto and used to command a tank well as having grown oranges.

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