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The Pro-Customer Movement (infographic & survey results)

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There is an urgent desire for software companies to become pro-customer companies. We recently surveyed 106 early adopter, leading edge software companies on just how customer centric they were.

What we found is that there’s a gap between the desire of companies to become a pro-customer company and the realities of today, and these are 3 reasons why:

1. People Gap
2. Technology Gap
3. Process Gap

See the below infographic and take a deeper look into our findings by downloading the FREE report.

Jill Rubin

Jill is a senior marketing and business development executive with experience leading successful teams in both large companies and startups. She has taken companies from early stage to strong revenue growth and propelled established businesses to industry leadership positions.

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