Contact Us: 1-800-634-1990


The Customer Success Keynote and Smart SaaS Company Panel at SIIA’s Maximize 2014

Stay in the latest updates.

Get the latest tips and advice delivered straight to your inbox.

Have you read the 6 secrets of customer success? Our CEO Guy Nirpaz spoke on them at his Customer Success keynote at SIIA‘s Maximize the other week. The key takeaway was that Customer Success is the new frontier for SaaS businesses. With the market very much transformed by the subscription economy, it is imperative that SaaS companies need to take a new approach to drive recurring value to their customers and take the time to map out the customer journey. Watch the keynote below or check out the slides.

To really explore the 6 secrets of customer success some more, we also hosted a panel with executives from leading SaaS companies: Zendesk, New Relic, Jive Software, and Xamarin. Watch the full panel below:

Here are some of my favorite sound bytes from the speakers:

Jill Rubin

Jill is a senior marketing and business development executive with experience leading successful teams in both large companies and startups. She has taken companies from early stage to strong revenue growth and propelled established businesses to industry leadership positions.

You might also like
You might also like
Part III of this video series of interviews with Totango customers features two companies who
These days, where the customers have been crowned as kings and set the “rules of
This week I'm out in New York at the CRM Evolution Conference and Exhibition. There