Ring in the New Year with these Customer Success Resolutions!

A new year, a new start! Time to set goals to challenge both yourself and your team to deliver more value to your customers in 2016.

We have 7 New Year’s Resolutions that will change your Customer Success world for the better! These aren’t lofty, unattainable goals – we promise! – but ones that some amazing Totango customers have achieved in their own customer success programs over the past year.

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Stay tuned over the next few weeks for proven methods to make your life easier, your customers happier, and the revenue growing! Here’s a sneak peak at the resolutions:

Resolution #1 – Find your cool factor! (Know the Secret Sauce of your Product)

Resolution #2 – Be more reliable! (Deliver Consistent Customer Experience)

Resolution #3 – Meet Mr./Mrs. Right! (Don’t settle on poor data)

Resolution #4 – Get in shape! (Cut Churn with Data-Driven Analytics)

Resolution #5 – Make more money! (Improve freemium conversions)

Resolution #6 – Be a better partner! (Add meaning and relevancy to your relationships)

Resolution #7 – Just get up and run! (With a custom success platform that is)

Do these sound too personal? Just wait and see how these tie in with Customer Success. Opt-in to our blog to catch these resolutions and/or check back here and we’ll update this post with all the links through January.
Happy New Year everyone!

 

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