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Nominations for the 2016 Customer Success Hero Awards Are Now Open!

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We are excited to announce that nominations for the 3rd Annual Customer Success Hero Awards are now open! The Customer Success Hero Awards recognize individuals and teams that are raising the bar for customer success.

Awards are presented at the Customer Success Summit, the leading industry conference for customer success. This year’s event will take place March 21-22 in downtown San Francisco.

If you’re not already signed up for this event be sure to register now while advance ticket pricing is still available!


All customer success teams have their own Leonardo DiCaprio, the unsung heroes who always give their best performance. The Customer Success Hero Award is presented to the individuals who exemplify excellence for their customers and their team.

Who should you nominate?

Make sure to nominate someone who has made an impact on you or your organization. Whether they are a peer, a former co-worker, a customer success executive in your organization, or someone you’ve worked with at another company, this is the perfect chance to recognize their work in customer success.

Winners will be honored on stage at the Summit, so fill out this quick 2-minute form to nominate your Customer Success Hero.


Is your Customer Success team the #squadgoal that all other teams aspire to achieve? Want to show the world what true success looks like? Well here is a chance to showcase your high-performing customer success team. The Customer Success Team Awards recognize teams that have great culture, constantly innovate, and make a big impact when it comes to making customers successful.

How do you nominate your team?

You can nominate your team by submitting a photo or a video to show the world why you deserve the #1 spot. No need for fancy cameras or editing, but last year’s winners definitely set the bar high for creativity. Once you’ve got your submission ready, send it over using this form.

We are very excited to celebrate with the industry at Customer Success Summit in March. Make sure to submit your nominations by February 15th!

Jill Rubin

Jill is a senior marketing and business development executive with experience leading successful teams in both large companies and startups. She has taken companies from early stage to strong revenue growth and propelled established businesses to industry leadership positions.

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