Customer Success

Reimagining Customer Success and the New Totango Logo

2 – min read Back in 2010, Totango was founded on a simple, yet powerful premise: companies today need a new paradigm to manage their customer relationships. CRM is …

Uncategorized

Congratulations to the 2016 Customer Success Hero Award Winners

< 1 – min read Huge congratulations are in order for this year’s customer success heroes! Every year, the most trailblazing teams and individuals in the industry are recognized at …

Customer Retention & Churn

New Totango Enterprise Edition Transforms Business by Managing Customer Success at Every Level

2 – min read Recently, we announced Totango Enterprise Edition , tailored for all companies, regardless of company size, selling into accounts with multiple teams, divisions, and subsidiaries; as …

Customer Engagement

Easy-to-miss customer success blunders that can cost you customers

6 – min read In this guest blog, Niraj Rout, Founder at Hiver, shares some small, but costly blunders that companies make in managing customer success.   If you …

Customer Success

Explore the Customer Success Summit 2016 Agenda – Live Now!

2 – min read Customer Success Summit is fast approaching. This year’s conference will be the biggest yet, featuring over 80 industry-leading speakers and more than 65 sessions in …

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Boost your company growth rates with complete visibility into your Revenue Stream

2 – min read For most Enterprise SaaS companies, recurring revenue from existing customers (renewals and upsells) accounts for 50-70% of total revenue. Understanding this segment of the revenue …

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