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Customer Culture and How to Build it: Upcoming Webinar with Claire Burge

Webinar: What It Really Means to Build a Customer Culture

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There were dozens of inspiring, cutting-edge presenters at Customer Success Summit 2017. But there’s one in particular that people can’t seem to stop talking about: Claire Burge, CEO of This Is Productivity,  and her session: The Future of Work is Chaos.

Because of the response to her presentation, we are thrilled to partner with her once again, this time for a webinar with an even more in-depth look at the topic she introduced at Summit:

What it Really Means to Build a Customer Culture

June 21 @ 10am PDT / 1pm EDT

Register now (limited seats available)

Join Claire, along with Omer Gotlieb, Co-founder of Totango, to find out the changes needed to enable customer-centricity, including:

  • Specific cultural changes
  • Adjustments of processes and systems
  • Shifts in individual team members’ mindsets

Business success is tied to customer success for recurring revenue businesses. So whatever you call it – customer centricity, customer obsession, or customer focused – transforming your company culture is the only successful business strategy.

Be sure to attend the webinar on 6/21 to either get your company’s transformation started or to enhance your current efforts. Register here

Ravit Danino

As our head of product, Ravit is building the next generation of Customer Success. She brings a wealth of experience leading product at Marketo, HP, and Mercury Interactive.

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