Dan Finnigan, Jobvite: Keynote at Customer Success Summit 2017
Customer Success Summit

The Implications of Changing Workforce Demographics – a Keynote Recap from Customer Success Summit 2017

3 – min read Jobvite is the industry-leading, analytics-driven recruiting platform that helps emerging and enterprise companies hire top talent easily, efficiently, and effectively. With his deep industry knowledge, …

customer-centric skillset
Webinar

The Customer as the Culture: Highlights from our Customer Success Webinar

2 – min read  In this guest post by Claire Burge, CEO and Founder of This is Productivity, a startup that is redefining the future of work, Claire shares …

Totango: 2017 SIIA CODiE Finalist
Award

Totango Named Finalist for 2017 CODiE Award in Four Categories, Including Best Customer Success Management Solution

2 – min read Totango has been selected as a 2017 SIIA CODiE Awards finalist in all of the four categories for which it was submitted: Best Customer Success …

Customer health in customer success software
Best Practices

Customer Health: The Foundation of Customer Success

4 – min read For recurring-revenue businesses, retention and expansion are the key drivers of growth. To drive success for both of these metrics, an accurate understanding of customer …

Customer Success Summit Highlights and Sessions Available Now
Customer Success Summit

Highlights, Best Practices, and Thought-Leadership from Customer Success Summit 2017: Available Now

< 1 – min read Customer Success Summit isn’t a one-and-done event. The carefully crafted and curated sessions presented ideas, learnings, and thought leadership that are designed to inspire customer …

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