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Highlights, Best Practices, and Thought-Leadership from Customer Success Summit 2017: Available Now

Customer Success Summit Highlights and Sessions Available Now

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Customer Success Summit isn’t a one-and-done event. The carefully crafted and curated sessions presented ideas, learnings, and thought leadership that are designed to inspire customer success professionals throughout the year. That is why we make the content of those sessions available afterward, so anyone can learn and implement processes and practices to improve customer success at their organization.

If you’re feeling a little nostalgic for the good-old-days (of February) when #CSSummit17 was in full swing, we put together a highlights video that will let you revisit the energy and atmosphere of the leading customer success industry event.

For all customer success professionals, whether you were able to attend #CSSummit17 or not, the content is now available for you to step-up your customer success game in 2017. Revisit or discover new sessions to inspire you.

Access all video replays and presentations slides directly on the Customer Success Summit website


Here are the step-by-step instructions to find the presentations from within the conference agenda so you can find topics you want or need faster:

  1. Visit:
  2. Hover over the grey Schedule button in the top left corner
  3. Select the Expanded View
  4. Under the title of each presentation, there is a “View Presentation” link for that specific session

Please use these sessions to inspire and support the changes you need in your customer success organization, and share your success stories in the comments!

Ravit Danino

As our head of product, Ravit is building the next generation of Customer Success. She brings a wealth of experience leading product at Marketo, HP, and Mercury Interactive.

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