Hasn't this always been true (the customer at the center)?
Customer Success Summit

Building Customer Centered Organizations – TSIA Keynote Recap from Customer Success Summit 2017

3 – min read Customer Success Summit is the industry-leading conference on customer success because it brings together experienced customer success professionals and industry thought-leaders, as well as research …

Best Practices

How to Nurture Customers During the Long Growth Stage

< 1 – min read After new customers are fully onboarded, they move along the customer journey into the growth stage (nurture or adoption stage). For most recurring revenue companies, …

Customer Stories - Part III
Totango Customer

Real Customers, Real Experiences – Part III

< 1 – min read Part III of this video series of interviews with Totango customers features two companies who used Totango to frictionlessly scale their customer success operations and …

Customer Stories - Part II
Totango Customer

Real Customers, Real Experiences – Part II

< 1 – min read Part II of this video series of interviews with Totango customers features two companies who maximized their investment in Totango to solve for specific, but …

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