Product Update – Welcome to Auckland, New Zealand
February 1, 2021
2 – min read Hi, It definitely feels like winter. It seems it is raining and cold almost everywhere. This is exactly the right
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Totango Awarded Best SaaS Customer Success by APPEALIE
< 1 – min read September 26, 2019 Yesterday at the 2019 APPEALIE SaaS Conference in San Francisco, Totango was named the winner of the 2019 APPEALIE Award for Best …
How are User Engagement and Retention Related?
3 – min read It’s simple: engaged users are more likely to stick with your brand. But heightening user engagement to compel renewals year after year isn’t so simple. …
Customer Retention vs New Customer Acquisition: How Do You Optimize Both?
4 – min read Your customer only sees one brand. For them, customer attraction and retention blur together into one ongoing journey. It’s important to keep that perspective in …
Totango IBIZA Product Updates | September 23rd, 2019
< 1 – min read Totango Product Updates | September 23, 2019 First, I would like to start by thanking all of you who joined us for a great Customer …
What I Learned from Customer Success Summit 2019
3 – min read 5 Fun Memories That Made This An Event I Won’t Forget Customer Success Summit – Team Edition wrapped up last Friday in New York City. …
The Best Customer-Centric Uses of Data
4 – min read Becoming customer-centric—putting the customer’s needs and interests at the center of your goals and processes—is impossible without customer data. You need customer data to track …
The Customer Data Platform Benefits You Should Know
4 – min read Hidden inside customer data, there are many opportunities to grow and improve your brand, but what if you don’t know what to look for? Say …
How to Make the Most of Customer Journey Insights
4 – min read If you want to make your business customer-centered, you’re going to need customer data. Without it, you can’t keep track of your customers’ needs, business …
How to Calculate Customer Lifetime Value
4 – min read To succeed as a subscription or recurring revenue enterprise, you need to adopt a customer-centered approach. Instead of focusing just on the acquisition of new …
Totango IBIZA Product Updates | September 9th, 2019
< 1 – min read Totango Product Updates | September 9, 2019 Introducing Agenda, an enhanced experience for your team to manage their work and control their time. Portfolio managers …
Why is Customer Engagement Important and Valuable?
4 – min read The difference between a friend and an acquaintance is the regularity and depth of your communication. A friend is part of your day-to-day life. You …
Latest Totango News
Wrapping up 2020 and Fiji Release!
January 1, 2021
< 1 – min read Hi, This week is very special. We are starting the last week of 2020…. No one can argue that 2020
Totango Product Update -Staying warm in Fiji
December 1, 2020
2 – min read Hi there, I hope all of you had a great weekend, and for those who celebrated Thanksgiving, I hope you
