Get more out of SuccessBLOCS and APIs
May 20, 2020
2 – min read Hi, We are two months in and finally we are starting to see the light at the end of the
Menu
10 leadership ideas to implement this week for your business (Video)
< 1 – min read COVID 19 has forced businesses to quickly adapt and explore new ways of working. Leaders need to act fast and act now to ensure your …
How to Select a B2B Customer Lifecycle Management Solution
3 – min read Attracting new leads is great—but what then? Retaining loyal customers is equally as important as converting them in the first place, perhaps even more so. …
Managing B2B Customer Lifecycle Stages
4 – min read Keeping pace with your customer’s evolving needs and experiences throughout their journey is essential to remaining a part of their plans. The most effective way …
Committing to our customers’ success in these challenging times
2 – min read Dear Totango Community, In these unprecedented times, I wanted to personally reach out to you to express our concern and support for you, your families …
How to Use Customer Success Analytics to Your Advantage
4 – min read Using customer data to illuminate the road ahead is always going to be far more effective than winging it or blindly assuming that what has …
Top 5 Customer Experience Tips to Keep Customers Happy
4 – min read Happiness is a measurable outcome. It is revealed in actions, repeated behaviors, and attitudes. In the case of your customers, it’s most evident in their …
6 Voice of the Customer Best Practices You Should Implement
4 – min read Voice of the Customer best practices turns words into action. The feedback your VoC efforts provide are the unique perspective of your own customers, and …
Seamless Customer Collaboration | Product Update, March 2, 2020
< 1 – min read Hi, When we started our winter release journey to Jasper, I mentioned we would have lots of surprises in store. Today we have more exciting news …
How to Fix a High Churn Rate
4 – min read Attracting new customers is always cause for celebration, but in today’s customer-centric economy, it is not enough to bring in fresh faces. You need to …
Latest Totango News
Totango offers more ways to stay aligned with your team and customers
May 1, 2020
< 1 – min read HI, In many parts of the world, the sun is shining and everything is starting to blossom. Totango is growing
Kicking off Totango’s Spring Product Release – Belize
April 14, 2020
2 – min read Hi, Two more weeks have gone by, and we are all still at home focusing on keeping our daily routines.
