Product Update – Welcome to Auckland, New Zealand
February 1, 2021
2 – min read Hi, It definitely feels like winter. It seems it is raining and cold almost everywhere. This is exactly the right
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Top 5 Takeaways from the Cisco Customer Experience Specialization Certification
4 – min read Cisco sees customer experience as a key differentiator for the future of business because of its ability to impact customer retention and growth. It’s …
New Trends in Customer Success You Need to Know About in 2021
4 – min read Keeping up with new trends in customer success can help you promote repeat business and prevent customer churn. Here are four of the latest trends …
Why Customer Success Is So Important and How to Promote It
5 – min read Customer success is the key to building strong customer relationships. When your brand helps your customers succeed at their goals, they want to continue your …
7 Best Digital Customer Journey Steps to Inspire Loyalty
4 – min read Now, perhaps more than ever before, retaining customer loyalty is the key to maintaining a thriving business. In today’s web-based business world, clients are able …
Customer Success Team Accountability Gets You Closer to Your Goals
3 – min read Customer Success team accountability isn’t something you just worry about figuring out later once your CS team is up and running. As a manager, when …
Customer Success Salary Report for 2020: What Factors Impact the Bottom Line?
5 – min read Across the globe, 2020 has proven to be an incredibly transformative year, with the global pandemic changing how we work and interact with one another …
How to Prevent Customer Churn
4 – min read Loyal customers are one of the most valuable assets a company can have. Not only does customer loyalty equal a higher lifetime value as compared …
Totango Product Update -Staying warm in Fiji
2 – min read Hi there, I hope all of you had a great weekend, and for those who celebrated Thanksgiving, I hope you got some additional rest and …
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Wrapping up 2020 and Fiji Release!
January 1, 2021
< 1 – min read Hi, This week is very special. We are starting the last week of 2020…. No one can argue that 2020
Totango Product Update -Staying warm in Fiji
December 1, 2020
2 – min read Hi there, I hope all of you had a great weekend, and for those who celebrated Thanksgiving, I hope you
