Totango Blog: Your Guide to Managing the Customer Journey

Jill Rubin |August 2, 2017

Real Customers, Real Experiences – Part II

Part II of this video series of interviews with Totango customers features two companies who maximized their investment in Totango to solve for specific, but not uncommon, business use cases. See how Totango has proven itself to be a cut…

Jill Rubin |July 25, 2017

Real Customers, Real Experiences – Part I

We asked some of our customers how Totango has impacted their businesses and processes since implementation. Each customer has a unique use case and story, and we’re sharing them all. This first group focuses on the experiences of companies who…

Jill Rubin |December 16, 2014

New Release: Announcing the Customer Health Console

We are thrilled to announce the launch of the Customer Health Console!  A few months ago, we released the Customer Portfolio Manager, a tool for every CSM to manage their own portfolio of customers in one central place.  Now with…

Kaiser Mulla-Feroze |September 11, 2014

We’re hitting the road! Totango Tour stopping in a city near you

We’re excited to announce the Totango Tour 2014. During our North American, multi-stop tour, we’re spreading the word about how to grow your business with Customer Success. You’ll learn how to map your customer journey, understand customer health, and how…

Jill Rubin |June 5, 2014

What are Totango customers saying?

Tell me more, tell me more! So you’re considering a customer success solution and are trying to decide which direction to go. How do you know what value you can expect after implementing? Here’s what some of our customers are…

Jill Rubin |May 21, 2014

The value Totango’s customers are getting

We recently sat down with our customers to better understand their experience with our customer success management platform so that we could share with others some tangible feedback on the value they’re getting, and most importantly, their ROI.  As a…

Kaiser Mulla-Feroze |January 9, 2014

Announcing the Customer Success Summit 2014

Last year, our first ever Customer Success Summit was a sold-out success. Today I am excited to announce that the 2nd Annual Customer Success Summit: Building the playbook for Customer Success will be held on Wednesday March 19, 2014 in San Francisco at the…

Jill Rubin |November 27, 2012

Salespod guides development strategy with user behavioral insights

“With Totango I learn more about the self-service model of sales and use this data to guide our development strategy.” — Marko Kovac, CEO of Salespod Salespod is an action-centric CRM that was built mobile first. They evolved from a…