QA with SevenRooms VP of Customer Success, Ilana Brown
Customer Success Executives

How SevenRooms Pivoted To Help Support The Hospitality Industry

3 – min read Our CXO Series is a space for leaders across a variety of industries to discuss current challenges and share innovative solutions to drive customer success. …

Customer Experience

Bentley Doubles Down on Customer Success with Totango’s New Dynamic Assignment Solution

3 – min read This week, Totango launched Dynamic Assignment, a new innovation that taps into a fluid group of specialists throughout the enterprise and matches their expertise …

Customer Success

Product Updates | June 2nd, 2019

2 – min read All spring the Totango product team has been working hard on building features that make it easier than ever to get data into Spark, and …

Product updates

Product Updates | May 6th 2019

2 – min read We believe that a fast & frictionless experience in Totango is necessary for empowering your team to drive results. For our first of two May …

Customer love

March Product Updates | Release Roundup

2 – min read In March, the Totango team delivered multiple features that empower you to drive customer success methodologies organization-wide, reduce administrative work, and customize Spark around your …

Company updates

Totango Launches Customer Advisory Board to Drive Industry-Wide Innovation for Customer Success

2 – min read Leaders in Customer Centered Economy to Convene at First Meeting During Upcoming Customer Success Summit – 2019 Global Executive Forum SAN MATEO, Calif.  –  March …

Company updates

We Are Upgrading All Users to Spark

3 – min read We Are Upgrading All Users to Spark In the early half of 2018 we launched Spark, which enables Customer Success teams to focus on results …

Customer Stories - Part III
Totango Customer

Real Customers, Real Experiences – Part III

< 1 – min read Part III of this video series of interviews with Totango customers features two companies who used Totango to frictionlessly scale their customer success operations and …

Customer Stories - Part II
Totango Customer

Real Customers, Real Experiences – Part II

< 1 – min read Part II of this video series of interviews with Totango customers features two companies who maximized their investment in Totango to solve for specific, but …

Customer Stories - Part I
Totango Customer

Real Customers, Real Experiences – Part I

2 – min read We asked some of our customers how Totango has impacted their businesses and processes since implementation. Each customer has a unique use case and story, …

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