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 In this guest post by Claire Burge, CEO and Founder of This is Productivity, a startup that is redefining the future of work, Claire shares key takeaways and discussion points of  her conversation with Omer Gotlieb, Co-Founder and SVP of

There were dozens of inspiring, cutting-edge presenters at Customer Success Summit 2017. But there’s one in particular that people can’t seem to stop talking about: Claire Burge, CEO of This Is Productivity,  and her session: The Future of Work is

Kate Leggett, VP & Principal Analyst at Forrester Research and leading expert in customer relationship management and customer service strategy, joined Guy Nirpaz, CEO & Co-Founder of Totango, to talk about customer centricity and the technology that is disrupting the

Make sure to join us for an in-depth webinar on the technology that is allowing companies to institute a culture of customer-centricity to a degree previously unachievable. Kate Leggett is a leading expert on customer relationship management and customer service strategies. She,

In two weeks, we’re hosting a webinar that will reveal the data architecture that powers both Totango products: Zoe and the Customer Success Center. The power of Totango DNA-CX™, as the heart of Zoe, is that it enables you to use