Totango + Catalyst

Welcome to the Revenue Revolution: A Company Update from Alistair Rennie, CEO of Totango

2 – min read In today’s dynamic landscape, the customer holds unprecedented power. It’s no longer sufficient for businesses to merely survive; they must deliver measurable value quickly and consistently. While new customer acquisition remains important, our era of responsible growth underscores the vital importance of guiding customers toward positive business outcomes as the most sustainable pathway to success. […]

Sales-to-CS Handoff

Hand-in-hand, not handoff: How a three-legged stool approach fuels growth

4 – min read What’s on customer success’s in-and-out list for 2024?  In: A hand-in-hand, three-team approach to customer success where Sales, CS, and Marketing work together to guide customers through the entire customer journey. Out: The old-school Sales-to-CS handoff. No more “Here’s your customer success manager, see you never!” emails from the sales rep. Totango Chief Marketing Officer […]

Totango integrations with Gong and Chorus

Unlock growth potential with Totango revenue intelligence integrations

2 – min read Totango now offers integrations with leading revenue intelligence platforms Gong and Chorus to help teams enhance operational efficiency and leverage the insights gleaned from customer interactions to drive strategic decision-making. In the world of customer success (CS), every customer interaction is an opportunity to hone insights that can sharpen their path to success. These touchpoints […]

Totango email and calendar integrations

Supercharge customer success with Totango email and calendar integrations

2 – min read Every customer interaction matters in today’s digital age. These touchpoints serve as critical indicators of overall customer health, enabling leaders to proactively detect risk, prevent churn, and identify opportunities for expansion and revenue growth. But, oftentimes, managing and documenting these customer interactions—especially cross-functionally among global and remote teams—can be challenging and time-consuming. That’s why Totango […]

Trust Radius Best of Awards

Totango named 3x TrustRadius “Best of” award winner in customer success

3 – min read TrustRadius, a renowned platform for transparent business technology reviews, announced its 2023 Best of Awards, with Totango emerging as a triple winner. We were recognized for our strength in end-to-end relationships, overall value, and leading features and functionality.  Totango’s customer success software drives cross-functional enterprise teams toward enhanced productivity, retention, and growth. With robust integrations, […]

Totango partnership with Higher Logic Vanilla

Strengthen customer connections through communities more easily with Higher Logic Vanilla and Totango

2 – min read As businesses expand and customer success becomes increasingly important, companies must find ways to scale their customer relationships and strengthen connections. Higher Logic and Totango teamed up to empower businesses to do just that, combining one-to-one customer relationships with one-to-many community relationships. Get started today with the Drive Community Engagement SuccessBLOC The collaborative effort between […]

Mixpanel and Pendo integrations with Totango

Drive product data visibility and adoption with Pendo and Mixpanel integrations

2 – min read Enterprise businesses can now use their critical product usage data from Pendo and Mixpanel in their Totango experience to design optimal customer journeys, improving product adoption and customer retention.  Pendo and Mixpanel, two leading solutions in the enterprise software market, give SaaS companies the power to track and analyze product usage across their customer base—creating […]

G2 Fall Leader

Fall 2023 G2 Awards recognize Totango as a Leader in helping customers drive business outcomes

3 – min read It’s that time! G2, the software industry’s largest and most trusted marketplace, unveiled its 2023 fall report, and Totango earned a staggering 49 badges, including 31 category leader badges. “Leader” in the Grid® Report for Customer Success Software and “Leader” in Grid® Report for Customer Data Platform are two of our favorites and clearly demonstrate […]

Totango Integrations

Leaning into integration: The key to unlocking enterprise revenue growth

3 – min read Announced during our flagship event, Totango Live!, we’re accelerating the motion to customer success-led growth by introducing two new partnerships and nine technology integrations into the Totango software and ecosystem. We believe these collaborations are cornerstones for enterprises to deliver seamless experiences for their customers and to create the interconnectedness with cross-functional partners and systems […]

Customer Success Survey Stat 92%

Why homegrown tools won’t cut it for scaling customer success programs

3 – min read Over the past 15 years, we have seen dramatic—even seismic—changes in technology. Whether it’s opening a bank account from the comfort of your couch, navigating an unfamiliar city, or building new relationships, we’re increasingly turning to technology to solve challenges in our personal lives. Businesses, too, now have higher expectations for technology to overcome obstacles […]

SaaS Tools You Need

SaaS Tools for Business Growth: Five Essentials You Must Have

7 – min read SaaS Tools to Jumpstart Your Business Growth: Five Essential Apps Software-as-a-Service (SaaS) tools automate your business functions, fueling your growth by increasing efficiency. For customer success teams, SaaS tools serve to optimize the customer life cycle, improving your marketing, sales, and customer service to deliver better results to clients. This promotes higher customer satisfaction and […]

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