Introducing Customer Experience Canvas
2 – min read Does this sound familiar to you? Your team sets out to map a new customer success workflow or process, but
4 – min read The difference between a friend and an acquaintance is the regularity and depth of your communication. A friend is part of your day-to-day life. You …
4 – min read The customer-centered economy has made it easier for customers to switch to a competitor if one company is not fully satisfying them. This has raised …
4 – min read Your customers should be your greatest obsession. The digital transformation of business has created a customer-centered economy built on subscriptions, personalized services, and new definitions …
2 – min read Companies that design and deliver excellent customer experience (CX) have more engaged customers. Customer engagement is not something that happens by chance but rather an …
2 – min read Does this sound familiar to you? Your team sets out to map a new customer success workflow or process, but
2 – min read Have you seen what Totango is working on? Ravit Danino, our SVP of Product presented our Roadmap to Customer Success
< 1 – min read In our State of the Customer Success Industry and Salary Report for 2021 customers told us that their top challenges