Introducing Customer Experience Canvas
2 – min read Does this sound familiar to you? Your team sets out to map a new customer success workflow or process, but
2 – min read So how do you know which sales model is best for you – zero touch vs. low touch vs. high touch vs. field? In his …
< 1 – min read This week I was attending the Business of Software Workshop talking about Using Customer Analytics to Increase Revenues of SaaS Businesses. Using customer analytics to …
3 – min read Defining an active user and setting a baseline Over the next few weeks, Totango will be posting a blog series on best practices for …
2 – min read Does this sound familiar to you? Your team sets out to map a new customer success workflow or process, but
2 – min read Have you seen what Totango is working on? Ravit Danino, our SVP of Product presented our Roadmap to Customer Success
< 1 – min read In our State of the Customer Success Industry and Salary Report for 2021 customers told us that their top challenges