The Top 5 Customer-Centric Goals for an Enterprise
These days, customers expect personalized service. Whether they’re shopping for software or a way to increase sales, they expect you to be right there next to them searching for every potential edge that will help them grow their business. The digital
The Ultimate Guide to Creating a Customer-Centric Culture
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Culture is defined by actions. It is a tangible presence customers can see and feel in the way you engage them, respond to them, and present the product. Creating the right culture within your enterprise is, therefore, a matter of
The Customer as the Culture: Highlights from our Customer Success Webinar
In this guest post by Claire Burge, CEO and Founder of This is Productivity, a startup that is redefining the future of work, Claire shares key takeaways and discussion points of her conversation with Omer Gotlieb, Co-Founder and SVP of