4 – min read These days, customers expect personalized service. Whether they’re shopping for software or a way to increase sales, they expect you to be right there next …
4 – min read Culture is defined by actions. It is a tangible presence customers can see and feel in the way you engage them, respond to them, and …
3 – min read Customer Success Summit is the industry-leading conference on customer success because it brings together experienced customer success professionals and industry thought-leaders, as well as research …
2 – min read In recurring revenue businesses, the entire company impacts the customer in some way. Often times, employees’ interactions are ad-hoc and siloed within their department, making …
3 – min read Kate Leggett, VP & Principal Analyst at Forrester Research and leading expert in customer relationship management and customer service strategy, joined Guy Nirpaz, CEO & …
3 – min read In this blog series, we discuss different Totango integrations that help to harness the powers of all of your technology
2 – min read Hi, It definitely feels like winter. It seems it is raining and cold almost everywhere. This is exactly the right
< 1 – min read Hi, This week is very special. We are starting the last week of 2020…. No one can argue that 2020
