Wrapping up 2020 and Fiji Release!
January 1, 2021
< 1 – min read Hi, This week is very special. We are starting the last week of 2020…. No one can argue that 2020
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The Top 5 Customer-Centric Goals for an Enterprise
4 – min read These days, customers expect personalized service. Whether they’re shopping for software or a way to increase sales, they expect you to be right there next …
The Ultimate Guide to Creating a Customer-Centric Culture
4 – min read Culture is defined by actions. It is a tangible presence customers can see and feel in the way you engage them, respond to them, and …
Building Customer Centered Organizations – TSIA Keynote Recap from Customer Success Summit 2017
3 – min read Customer Success Summit is the industry-leading conference on customer success because it brings together experienced customer success professionals and industry thought-leaders, as well as research …
E2C: Enterprise to Customer Growth Strategy
2 – min read In recurring revenue businesses, the entire company impacts the customer in some way. Often times, employees’ interactions are ad-hoc and siloed within their department, making …
6 Key Takeaways from Forrester Research Guest Webinar on Customer-Centricity
3 – min read Kate Leggett, VP & Principal Analyst at Forrester Research and leading expert in customer relationship management and customer service strategy, joined Guy Nirpaz, CEO & …
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Totango Product Update -Staying warm in Fiji
December 1, 2020
2 – min read Hi there, I hope all of you had a great weekend, and for those who celebrated Thanksgiving, I hope you
Your Totango Product Update -Thankful in Fiji
November 20, 2020
2 – min read Hi, While the trees continue to bolster bright red and orange it is a great time of year to be
