There are many benefits to a customer-centric approach.
customer centric enterprise

What are the Benefits of Customer-Centricity?

4 – min read Imagine if you could give your customers that “day 1” feeling of excitement and potential throughout the entire customer journey. That’s the goal Amazon CEO …

Webinar

6 Key Takeaways from Forrester Research Guest Webinar on Customer-Centricity

3 – min read Kate Leggett, VP & Principal Analyst at Forrester Research and leading expert in customer relationship management and customer service strategy, joined Guy Nirpaz, CEO & …

Webinar with Kate Leggett, Forester, and Guy NIrpaz, Totango
Uncategorized

Don’t Miss! Expert-Led Webinar on Disrupting the Customer-Centric Paradigm

< 1 – min read Make sure to join us for an in-depth webinar on the technology that is allowing companies to institute a culture of customer-centricity to a degree previously …

Meet Zoe
Product updates

AI for Customer Success: Introducing Zoe

4 – min read Back in the ‘90s, we were told that CRM software was the solution to customer centricity. Even just few years ago, Salesforce, undoubtedly the leader …

Latest Totango News