Get more out of SuccessBLOCS and APIs
May 20, 2020
2 – min read Hi, We are two months in and finally, we are starting to see the light at the end of the
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Using Customer Satisfaction Metrics: NPS Best Practices
5 – min read There’s a saying in business: if you can’t measure it, it never happened. But how do you measure satisfaction? Luckily, there’s a measure for that, …
How to Use Customer Data: A Guide for Customer Success Teams
4 – min read As customers use your product, they generate data just by going about their daily workflow. And you would be missing out on a huge opportunity …
The Most Important Customer Success Metrics to Track and How to Improve Them
4 – min read Customer success metrics are used to discover what kind of customer experience you are really delivering. You can position yourself as a customer-centered business and …
What is customer health score and how do I build one for my business?
4 – min read The latest article on customer health can be found here. If you run an online technology business like many of the Totango customers you already …
Latest Totango News
Totango offers more ways to stay aligned with your team and customers
May 1, 2020
< 1 – min read HI, In many parts of the world, the sun is shining and everything is starting to blossom. Totango is growing
Kicking off Totango’s Spring Product Release – Belize
April 14, 2020
2 – min read Hi, Two more weeks have gone by, and we are all still at home focusing on keeping our daily routines.
