Zoe is for True Customer Obsession
Business Insights

True Customer Obsession – I agree with Jeff Bezos

4 – min read True customer obsession is a key principle that keeps companies relevant, competitive, and growing. Without it, companies stagnate, become irrelevant, decline, and die.  Amazon’s Customer Obsession I was …

Webinar: What It Really Means to Build a Customer Culture
Webinar

Customer Culture and How to Build it: Upcoming Webinar with Claire Burge

< 1 – min read There were dozens of inspiring, cutting-edge presenters at Customer Success Summit 2017. But there’s one in particular that people can’t seem to stop talking about: …

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