Totango Blog: Your Guide to Managing the Customer Journey

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A Round of Applause for the 2017 Customer Success Hero Award Winners

So many congratulations to this year’s winners of the Customer Success Hero Awards at Customer Success Summit 2017! They are truly the individuals and teams that go above and beyond for their customers, as attested by the colleagues, peers, and even …

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It’s a wrap: Customer Success Summit 2014 recap

We’ve come a long way from our humble beginnings since our inaugural Customer Success Summit exactly a year ago. Here are some fun facts from this year’s event! Over 400 registrants participated at the Summit, from 35 cities in 8 …

Customer Success Management Forum Videos (1 of 2): What to look for and tools to use

Totango recently sponsored a gathering of customer success professionals named “The Customer Success Management Forum” organized by Mikael Blaisdell from the Hotline Magazine. It was an awesome evening with customer success pros from Bluejeans Network, Clarizen and Zuora speaking about …