Get more out of SuccessBLOCS and APIs
May 20, 2020
2 – min read Hi, We are two months in and finally we are starting to see the light at the end of the
Menu
What I Learned from Customer Success Summit 2019
3 – min read 5 Fun Memories That Made This An Event I Won’t Forget Customer Success Summit – Team Edition wrapped up last Friday in New York City. …
Customer Success Summit delivers inspiration, premier quality content and connections.
4 – min read Leaders of customer success convened at beautiful Carneros Resort in Napa Valley last week for Totango’s inaugural invite-only Global Executive Forum, the first event of …
Why I’m sending my team at Google to Customer Success Summit 2018
2 – min read Written by Dante Otero, Manager, Partner & Customer Experience, Google Cloud Shortly after becoming a customer of Totango earlier this year, I heard about the …
Join us for Customer Success Summit 2018!
< 1 – min read Get ready for two days of great content, speakers, networking and fun! So much is happening in the world of Customer Success. We’re going to …
How Zendesk Invested in Customer Success from a Product-First Perspective
2 – min read Zendesk is a family of products that helps companies manage the entire customer lifecycle in different ways. They are on a scale that is uncommon …
Building Customer Centered Organizations – TSIA Keynote Recap from Customer Success Summit 2017
3 – min read Customer Success Summit is the industry-leading conference on customer success because it brings together experienced customer success professionals and industry thought-leaders, as well as research …
Real Customers, Real Experiences – Part I
2 – min read We asked some of our customers how Totango has impacted their businesses and processes since implementation. Each customer has a unique use case and story, …
How We Drive Change Management at Slack – Keynote Recap from Customer Success Summit 2017
2 – min read Slack, the messaging app that is designed to connect you to the people and the tools you use every day to do your work, has …
The Implications of Changing Workforce Demographics – a Keynote Recap from Customer Success Summit 2017
3 – min read Jobvite is the industry-leading, analytics-driven recruiting platform that helps emerging and enterprise companies hire top talent easily, efficiently, and effectively. With his deep industry knowledge, …
Highlights, Best Practices, and Thought-Leadership from Customer Success Summit 2017: Available Now
< 1 – min read Customer Success Summit isn’t a one-and-done event. The carefully crafted and curated sessions presented ideas, learnings, and thought leadership that are designed to inspire customer …
Customer Culture and How to Build it: Upcoming Webinar with Claire Burge
< 1 – min read There were dozens of inspiring, cutting-edge presenters at Customer Success Summit 2017. But there’s one in particular that people can’t seem to stop talking about: …
The Industry is Talking…About Zoe
2 – min read Earlier this year, we went a little crazy (in a good way). We decided that not only were we going to host the leading customer …
A Round of Applause for the 2017 Customer Success Hero Award Winners
2 – min read So many congratulations to this year’s winners of the Customer Success Hero Awards at Customer Success Summit 2017! They are truly the individuals and teams that …
#CSSummit17 Speaker Spotlight: Innovating with Technology – featuring Trustpilot, Clicktale, & Bettercloud
3 – min read We are excited about the curated Innovative Technology & Methods track coming up at #CSSummit17. We have some quality speakers who are building successful customer success …
Customer Success Summit ‘17: Marketing Leaders Edition
2 – min read Calling all customer-centric marketers. We hope that #CSSummit17 is on your radar for must-attend events this year. More than ever there is a growing need …
Must-Attend Sessions at #CSSummit17 for Customer Success Leaders
2 – min read Every year, Customer Success Summit provides actionable insights on how to run a successful Customer Success program! Here are the top 3 sessions you don’t …
4 Reasons to Convince Your Boss (or Yourself) that You Should Attend #CSSummit17 (and 1 reason you should keep to yourself)
< 1 – min read Customer Success Summit is the leading industry event for all customer-oriented professionals and SaaS executives looking to master the business of Customer Success. And it’s …
Customer Success Summit: Congratulations to our Customer Success Heroes!
< 1 – min read Once again, a massive congratulations to our customer success heroes – winners of the Totango Customer Success Hero Award – who were recognized at the …
Latest Totango News
Totango offers more ways to stay aligned with your team and customers
May 1, 2020
< 1 – min read HI, In many parts of the world, the sun is shining and everything is starting to blossom. Totango is growing
Kicking off Totango’s Spring Product Release – Belize
April 14, 2020
2 – min read Hi, Two more weeks have gone by, and we are all still at home focusing on keeping our daily routines.
