Introducing Customer Experience Canvas
March 25, 2022
2 – min read Does this sound familiar to you? Your team sets out to map a new customer success workflow or process, but
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What I Learned from Customer Success Summit 2019
3 – min read 5 Fun Memories That Made This An Event I Won’t Forget Customer Success Summit – Team Edition wrapped up last Friday in New York City. …
Customer Success Summit delivers inspiration, premier quality content and connections.
4 – min read Leaders of customer success convened at beautiful Carneros Resort in Napa Valley last week for Totango’s inaugural invite-only Global Executive Forum, the first event of …
Why I’m sending my team at Google to Customer Success Summit 2018
2 – min read Written by Dante Otero, Manager, Partner & Customer Experience, Google Cloud Shortly after becoming a customer of Totango earlier this year, I heard about the …
Join us for Customer Success Summit 2018!
< 1 – min read Get ready for two days of great content, speakers, networking and fun! So much is happening in the world of Customer Success. We’re going to …
How Zendesk Invested in Customer Success from a Product-First Perspective
2 – min read Zendesk is a family of products that helps companies manage the entire customer lifecycle in different ways. They are on a scale that is uncommon …
Building Customer Centered Organizations – TSIA Keynote Recap from Customer Success Summit 2017
3 – min read Customer Success Summit is the industry-leading conference on customer success because it brings together experienced customer success professionals and industry thought-leaders, as well as research …
A Round of Applause for the 2017 Customer Success Hero Award Winners
2 – min read So many congratulations to this year’s winners of the Customer Success Hero Awards at Customer Success Summit 2017! They are truly the individuals and teams that …
Customer Success Summit ‘17: Marketing Leaders Edition
2 – min read Calling all customer-centric marketers. We hope that #CSSummit17 is on your radar for must-attend events this year. More than ever there is a growing need …
Must-Attend Sessions at #CSSummit17 for Customer Success Leaders
2 – min read Every year, Customer Success Summit provides actionable insights on how to run a successful Customer Success program! Here are the top 3 sessions you don’t …
4 Reasons to Convince Your Boss (or Yourself) that You Should Attend #CSSummit17 (and 1 reason you should keep to yourself)
< 1 – min read Customer Success Summit is the leading industry event for all customer-oriented professionals and SaaS executives looking to master the business of Customer Success. And it’s …
Customer Success Summit: Congratulations to our Customer Success Heroes!
< 1 – min read Once again, a massive congratulations to our customer success heroes – winners of the Totango Customer Success Hero Award – who were recognized at the …
Latest Totango News
See Why Totango is the Leader in Customer Success Innovation | 2022 Product Roadmap
February 25, 2022
2 – min read Have you seen what Totango is working on? Ravit Danino, our SVP of Product presented our Roadmap to Customer Success
It’s a Wrap! 2021 Product Highlights in Review
December 28, 2021
< 1 – min read In our State of the Customer Success Industry and Salary Report for 2021 customers told us that their top challenges
