Relationships are Complicated
Best Practices

How Zendesk Invested in Customer Success from a Product-First Perspective

2 – min read Zendesk is a family of products that helps companies manage the entire customer lifecycle in different ways. They are on a scale that is uncommon …

An Under-the-Hood Look at Implementing Zoe in Slack
Product updates

Lessons Learned by our Developers: Implementing Zoe in Slack

4 – min read Zoe is the new product from Totango that allows everyone in the company to participate in customer success. Zoe’s conversational interface lets employees ask questions about …

Hyper Productivity with Totango
Product updates

Become hyper productive with Totango’s January release!

< 1 – min read Ready to be hyper productive this year with Totango? We have 3 new features to increase your speed of use and overall efficiency. Check out …

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