2 – min read We are thrilled to announce an exciting new product as part of our Composable Customer Success platform: Totango In-App! Advanced
The Customer Lifecycle is the big picture look at the entire life of the customer with various stages both pre- and post-sales. The customer lifecycle and customer journey are only slightly different. A journey assumes a clearly defined start and finishes, where the lifecycle assumes that the journey it is continuous.
3 – min read Welcome to the era of “do more with less.” That phrase has become the earworm of 2023, stuck in our