Product updates

3 – min read Welcome to the era of “do more with less.” That phrase has become the earworm of 2023, stuck in our head no matter how many …

2 – min read Does this sound familiar to you? Your team sets out to map a new customer success workflow or process, but each person has a different …

2 – min read Have you seen what Totango is working on? Ravit Danino, our SVP of Product presented our Roadmap to Customer Success and what’s coming for 2022 …

< 1 – min read In our State of the Customer Success Industry and Salary Report for 2021 customers told us that their top challenges for 2021 included: Ability to …

3 – min read In this blog series, we discuss different Totango integrations that help to harness the powers of all of your technology platforms into one dynamic system. …

3 – min read In this blog series, we discuss different Totango integrations that help to harness the powers of all of your technology platforms into one dynamic system …

2 – min read We are excited to start our journey in Kyoto! In Kyoto, we’re investing in:  Digital Engagement – Living in a digital world means timely digital tools …

3 – min read In this blog series, we discuss different Totango integrations that help to harness the powers of all of your technology platforms into one dynamic system. …

3 – min read In this blog series, we discuss different Totango integrations that help to harness the powers of all of your technology platforms into one dynamic system. …

< 1 – min read Hi, This week is very special. We are starting the last week of 2020….   No one can argue that 2020 was special…..It was unlike anything we …

2 – min read Hi there, I hope all of you had a great weekend, and for those who celebrated Thanksgiving, I hope you got some additional rest and …

2 – min read Hi, While the trees continue to bolster bright red and orange it is a great time of year to be grateful for what we have. …

2 – min read Hi, We have finally virtually arrived in Fiji and I am excited to spend from now until the end of 2020 there. I am so …

< 1 – min read Today we’re announcing multiple updates to the Customer 360 SuccessBLOC, making it more powerful than ever before. With the Customer 360 SuccessBLOC, we’ve built you …

2 – min read Today we are releasing the Early Warning System SuccessBLOC, which gives you instant visibility into customer signals and critical events, alerting you to proactively engage …

2 – min read Hi, We are two months in and finally, we are starting to see the light at the end of the tunnel. While we have been …

< 1 – min read HI, In many parts of the world, the sun is shining and everything is starting to blossom. Totango is growing and innovating, too! Today, I …

2 – min read Hi, Two more weeks have gone by, and we are all still at home focusing on keeping our daily routines. Most importantly staying safe. Today …

2 – min read Hi, In the last two weeks we have all acclimated to a new reality where we have to work from home, meet online with our …

< 1 – min read Hi, When we started our winter release journey to Jasper, I mentioned we would have lots of surprises in store. Today we have more exciting news …

< 1 – min read Hi, Today we have some exciting product updates, as well as an upcoming webinar you can join for more best practices. SuccessBLOC Scorecards, Now With …

2 – min read Winter weather certainly makes you appreciate sunny days. I changed my travel plans today to take advantage of the beautiful weather to ski in Jasper, Canada.

< 1 – min read Winter is here, and we all definitely feel it! It’s 36 degrees outside where I’m based in California, and I know it’s much colder for many of you.

2 – min read At Totango we strive to deliver cutting-edge approaches to the challenges facing the Customer Success industry. Today we are thrilled to announce our latest innovation, Totango Dynamic Assignment.

< 1 – min read Product update Jan 7, 2020  Happy New Year! I hope you all had a great time celebrating the new year with friends and family.  At …

2 – min read Product update 22, 2019 Campaign  The holiday season is the best time of the year! It is full of celebration and also gives us an …

< 1 – min read Hi,  Today, our Ibiza experience is available for all Totango users. This week is also very exciting as many of us start the holiday season …

2 – min read Hi,  We have been hard at work and are excited to share our latest engagement feature with you! Introducing Destination Pages for Dynamic Customer Success …

< 1 – min read Totango Product Updates | October 28, 2019 Today we are excited to bring you the final sprint from IBIZA, and are happy to share that …

< 1 – min read We are excited to release more content on our journey to IBIZA. We’re almost there, hold tight! 🙂  Create Accounts via Rapid Insights Forms We …

< 1 – min read Totango Product Updates | September 23, 2019 First, I would like to start by thanking all of you who joined us for a  great Customer …

< 1 – min read Totango Product Updates | September 9, 2019 Introducing Agenda, an enhanced experience for your team to manage their work and control their time. Portfolio managers …

2 – min read Continuing on the journey of providing more value to Portfolio managers, this sprint we are releasing set of features to help drive productivity. Information Request …

< 1 – min read We’ve released our newest iteration of IBIZA, with some very exciting updates! Read on to see how we’re focusing on productivity. Early Access Feature Controls …

2 – min read We are happy to share that we have established a more concrete seasonal release cycle (winter, spring, summer, fall), continuing to deliver updates and feature …

2 – min read In March, the Totango team delivered multiple features that empower you to drive customer success methodologies organization-wide, reduce administrative work, and customize Spark around your …

2 – min read We understand your need to get results faster. That’s why we’ve launched Spark – the only goal-oriented customer success platform that accelerates the results of …

2 – min read Today, Totango released its Spark Platform to provide customers with proven results quickly. Spark, the next generation customer success platform, guides enterprises through the successful …

2 – min read You know Zoe, right? Just in case you haven’t heard, Zoe makes customer success everyone’s business. With a customer-centric approach to business, the customer needs …

< 1 – min read Curious to see Zoe in action but not enough time for a full demo? We’ve got you covered, in less than a minute (47 seconds …