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Your Guide to Managing the Customer Journey

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Your Guide to Managing the Customer Journey

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Acting on customer experience feedback gives you a competitive advantage. No other enterprise has access to the information you can

Proactive customer success means focusing on what is going to happen next. It is about making things better, taking things

  We are excited to release more content on our journey to IBIZA. We’re almost there, hold tight! 🙂  Create Accounts via

When you’re a customer, you don’t want to feel like just another face in the crowd. Customers want to know

Being a customer-centered enterprise means acting as a trusted advisor and helping your customers get greater business value from your

September 26, 2019 Yesterday at the 2019 APPEALIE SaaS Conference in San Francisco, Totango was named the winner of the 2019

It’s simple: engaged users are more likely to stick with your brand. But heightening user engagement to compel renewals year

Your customer only sees one brand. For them, customer attraction and retention blur together into one ongoing journey.  It’s important to

Totango Product Updates | September 23, 2019 First, I would like to start by thanking all of you who joined us

5 Fun Memories That Made This An Event I Won’t Forget Customer Success Summit - Team Edition wrapped up last Friday

Download our 2018 Customer Success Salary Report

Get detailed trends for Customer Success Managers, Vice President of Customer Success, and Director of Customer Success