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Your Guide to Managing the Customer Journey

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Your Guide to Managing the Customer Journey

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If you want to make your business customer-centered, you're going to need customer data. Without it, you can’t keep track

To succeed as a subscription or recurring revenue enterprise, you need to adopt a customer-centered approach. Instead of focusing just

Totango Product Updates | September 9, 2019 Introducing Agenda, an enhanced experience for your team to manage their work and control

The difference between a friend and an acquaintance is the regularity and depth of your communication. A friend is part

Your customers are your enterprise’s life’s blood. When you get a new customer, work to retain them and grow customer

In today’s customer-centered economy, focusing on short-term customers is an outdated business model. Instead, enterprises must nurture every customer relationship

Continuing on the journey of providing more value to Portfolio managers, this sprint we are releasing set of features to

When you meet a customer’s expectations, you make them happy. That’s the basic concept behind customer satisfaction. Sometimes, however, the

Metrics are a means to an end. They are not a goal in and of themselves. Their importance lies in their

As customers use your product, they generate data just by going about their daily workflow. And you would be missing

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