5 Best CRMs

Five Best CRMs for B2B Sales in 2022

5 – min read Wondering what is the best CRM for B2B sales? Well we’re here to help with our guide to the best CRMs for both small businesses and …

Get the #1 Customer Success Platform. Free Forever.

Popular Posts

Get the latest

Best Customer Success Onboarding Tools
Customer Engagement

Six Best Customer Engagement Platform Tools for Onboarding in 2022

4 – min read Choosing the best customer engagement platform for your needs can make a massive difference in the success of your SaaS business. Knowing how your customers …

Top Tips for Customer Engagement
Customer Engagement

Top Customer Engagement Tips for Retaining Executive Stakeholders

4 – min read A customer engagement strategy is critical for retaining and growing SaaS clients. It’s especially important to engage executives and stakeholders to ensure retention. In this blog, we’ll look …


Improving customer health score
Customer Health

Customer Health Score: A Guide to Improving Client Satisfaction

4 – min read Customer health score is one of the fastest and easiest ways to assess whether your SaaS customers are satisfied with your product and brand. Knowing …

Totango Works for You
CS is a Team Sport
Customer Experience

Mistakes to Avoid When Selecting a CS Platform: Not Thinking of Customer Success as a Team Sport

3 – min read Selecting the right customer success platform for your organization can be challenging. To help you navigate the process, we’ve developed a four-part blog series about …

Create inspiring customer journeys
Customer Success

Mistakes to Avoid When Selecting a CS Platform: Not Being Able to Create Inspiring Journeys

3 – min read Selecting the right customer success platform for your organization can be challenging. To help you navigate the process, we’ve developed a four-part blog series about …

Not putting CS into the hands of your whole team
Customer Success

Mistakes to Avoid When Selecting a CS Platform: Not Putting Customer Success into the Hands of Your Whole Team

3 – min read Selecting the right customer success platform for your organization can be challenging. To help you navigate the process, we’ve developed a four-part blog series about …

How to evaluate a new customer success platform
Customer Success

Making the Switch: How to Evaluate a New Customer Success Platform

3 – min read In order to effectively optimize, scale and provide your customers with the best experiences possible, you need to have a high-quality customer success platform. But …


Approaching CS with a modern mindset
Customer Journey

Mistakes to Avoid When Selecting a CS Platform: Not Having a Modern Mindset

3 – min read Selecting the right customer success platform for your organization can be challenging. To help you navigate the process, we’ve developed a four-part blog series about …

Top 10 insights from CS executives in 2022
Customer Success Summit

Top 10 Insights from Customer Success Executives in 2022

3 – min read At Totango’s 2022 Global Executive Forum, customer success leaders from around the world came together to connect with their peers, share ideas and learn about …

Totango's Canvas makes it easy to design and run your customer journey in one.
Customer Journey

How to Easily Design and Run Your Customer Journey

2 – min read Mapping out your customer journey is not an easy task. It can be complicated and messy and difficult to see the path forward. When you …

6 Best NPS Software Solutions for 2022
Customer Insights

Six Best NPS Software Solutions for 2022

4 – min read The number of NPS software providers has proliferated as the importance of tracking Net Promoter Score (NPS)  has been realized by a growing number of …

Visual Collaboration for Customer Experience
Customer Experience

How to Use Visual Collaboration to Create Winning Customer Experiences

2 – min read When it comes to creating winning customer experiences, consistency is key. Your customers should experience the same level of quality from your company at each …

Totango-Hubspot Integration
Customer Engagement

Supercharging Customer Engagement with HubSpot and Totango

5 – min read Customer success goes beyond just viewing and knowing data points about your customers, and checking in periodically. Having real-time data and predictive insights connected to …

Introducing Customer Experience Canvas
Product updates

Introducing Customer Experience Canvas

2 – min read Does this sound familiar to you? Your team sets out to map a new customer success workflow or process, but each person has a different …

Executive Summit 2022
Customer Success Summit

That’s a Wrap! Global Executive Forum 2022 Delivers Inspiration, Demonstrations & Conversation

3 – min read We were thrilled to bring back our in-person Global Executive Forum last week and have the opportunity to host customer success leaders at the beautiful …

how to scale your customer success team
Best Practices

Scaling Your Customer Success Team? 3 Mistakes to Avoid (And Their Solutions)

4 – min read Efforts to scale customer success team activity often fall short because of failure to avoid common mistakes. Your human resources practices, your project management procedures …

International Women's Day - Break the Bias
Totango Company Updates

Women Are Leading the Way Every Day at Totango

2 – min read With March dedicated to celebrating women’s history, International Women’s Day on March 8 is a special day to honor women’s achievements, raise awareness against bias, …

Best customer success communities in 2022
Uncategorized

Best Customer Success Communities in 2022

5 – min read Getting involved in the best customer success communities can give you access to the resources you need to take your CS team to new levels …