Get the most up-to-date company updates about Totango, our customers, our partners including award wins, company news, and more.

A letter from Totango CEO, Guy Nirpaz
Totango Company Updates

Committing to our customers’ success in these challenging times

2 – min read Dear Totango Community, In these unprecedented times, I wanted to personally reach out to you to express our concern and support for you, your families …

Customer Success Summit

What I Learned from Customer Success Summit 2019

3 – min read 5 Fun Memories That Made This An Event I Won’t Forget Customer Success Summit – Team Edition wrapped up last Friday in New York City. …

Customer Success Summit

Why You Can’t Miss Customer Success Summit – Team Edition

2 – min read In the past six years, we’ve experienced tremendous success with our annual Customer Success Summit. Given the overwhelmingly positive response to our Executive Forum in …

Customer Success Summit

Customer Success Summit delivers inspiration, premier quality content and connections.

4 – min read Leaders of customer success convened at beautiful Carneros Resort in Napa Valley last week for Totango’s inaugural invite-only Global Executive Forum, the first event of …

Totango Company Updates

Totango Launches Customer Advisory Board to Drive Industry-Wide Innovation for Customer Success

2 – min read Leaders in Customer Centered Economy to Convene at First Meeting During Upcoming Customer Success Summit – 2019 Global Executive Forum SAN MATEO, Calif.  –  March …

Totango Company Updates

A New Partnership with Oracle: Enabling Enterprises to Compete and Win in Today’s Customer Centered Economy

< 1 – min read We’re unequivocally focused on building the best possible technology to deliver business results, quickly and easily across large global teams. In today’s Customer Centered Economy, …

Customer Success Summit

Announcing The New 2019 Customer Success Summit Conference

1 – min read We are excited to announce the new Customer Success Summit Conference for 2019, an evolution of our premier industry event for customer success thought leaders, …

Totango Company Updates

Totango Welcomes personity.ai to the Team

< 1 – min read Totango’s mission is to enable organizations to proactively and intelligently operate around their customers. With industry-leading enterprises confidently running on Totango’s Customer Success Platform, we …

Customer Analytics

New App: Totango Zendesk Application

< 1 – min read Two big announcements in one week. I’m also really excited to announce the availability of the Totango Zendesk Application, available from the Zendesk App Marketplace. …

Business Insights

Customer Journey Mapping For SaaS Companies: New Strategy To Drive Growth

2 – min read Totango announces research into customer marketing practices, a new version of its customer engagement platform and Customer Journey Mapping for SaaS workshops Dec 06, 2012 …

Totango Company Updates

Totango advances to next round in CRMIdol!

< 1 – min read Late last week we got the green light to advance to the next round in CRMidol from provisional to contestant status! Now we’re in the …

Totango Company Updates

Totango Featured in WSJ …

< 1 – min read Totango was quoted today in the Wall Street Journal in an article about Steve Jobs: “It’s not to that point of being annoying yet, but …

Customer Engagement

How Engagement Score is Calculated

< 1 – min read The engagement score is an at-a-glance metric that Totango adds to each account. Its purpose is to give you a sense of how active and …

Best Practices

Learn about user engagement from one million businesses

2 – min read Today, I’m happy to announce that Totango has analyzed the customer engagement and optimized the sales and customer success interaction with more than one million …

Business Insights

Lean Startups are Not About Learning

3 – min read Lean startups are not about learning — or at least not just about it. Learning is not enough because translating what you’ve learned into value …

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