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May 20, 2020
2 – min read Hi, We are two months in and finally, we are starting to see the light at the end of the
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Totango Awarded Best SaaS Customer Success by APPEALIE
< 1 – min read September 26, 2019 Yesterday at the 2019 APPEALIE SaaS Conference in San Francisco, Totango was named the winner of the 2019 APPEALIE Award for Best …
What I Learned from Customer Success Summit 2019
3 – min read 5 Fun Memories That Made This An Event I Won’t Forget Customer Success Summit – Team Edition wrapped up last Friday in New York City. …
Why You Can’t Miss Customer Success Summit – Team Edition
2 – min read In the past six years, we’ve experienced tremendous success with our annual Customer Success Summit. Given the overwhelmingly positive response to our Executive Forum in …
Totango Wins Silver Stevie Awards for Leadership and Innovation in Customer Success Technology; Totango Named Finalist for SIIA CODiE Awards
2 – min read Totango was named the winner of two Silver Stevie American Business Awards including “Most Innovative Tech Company of the Year – Up to 2,500 Employees” …
Customer Success Summit delivers inspiration, premier quality content and connections.
4 – min read Leaders of customer success convened at beautiful Carneros Resort in Napa Valley last week for Totango’s inaugural invite-only Global Executive Forum, the first event of …
Totango Launches Customer Advisory Board to Drive Industry-Wide Innovation for Customer Success
2 – min read Leaders in Customer Centered Economy to Convene at First Meeting During Upcoming Customer Success Summit – 2019 Global Executive Forum SAN MATEO, Calif. – March …
A New Partnership with Oracle: Enabling Enterprises to Compete and Win in Today’s Customer Centered Economy
< 1 – min read We’re unequivocally focused on building the best possible technology to deliver business results, quickly and easily across large global teams. In today’s Customer Centered Economy, …
Announcing The New 2019 Customer Success Summit Conference
1 – min read We are excited to announce the new Customer Success Summit Conference for 2019, an evolution of our premier industry event for customer success thought leaders, …
Totango Welcomes Seasoned Industry Leaders to Executive Team
2 – min read Last year, we experienced record business growth—we more than doubled our revenue and customer base, tripled our engineering and support staff, introduced Totango Spark, a …
We Are Upgrading All Users to Spark
3 – min read We Are Upgrading All Users to Spark In the early half of 2018 we launched Spark, which enables Customer Success teams to focus on results …
Totango Welcomes personity.ai to the Team
< 1 – min read Totango’s mission is to enable organizations to proactively and intelligently operate around their customers. With industry-leading enterprises confidently running on Totango’s Customer Success Platform, we …
Totango is the Solution for the Enterprise: Welcoming Jim Coleman and New Enterprise Customers
< 1 – min read Totango is in the business of helping enterprise companies achieve customer success excellence, and we recently made two big moves to support this mission. Jim …
New App: Totango Zendesk Application
< 1 – min read Two big announcements in one week. I’m also really excited to announce the availability of the Totango Zendesk Application, available from the Zendesk App Marketplace. …
Customer Journey Mapping For SaaS Companies: New Strategy To Drive Growth
2 – min read Totango announces research into customer marketing practices, a new version of its customer engagement platform and Customer Journey Mapping for SaaS workshops Dec 06, 2012 …
Totango advances to next round in CRMIdol!
< 1 – min read Late last week we got the green light to advance to the next round in CRMidol from provisional to contestant status! Now we’re in the …
Totango Featured in WSJ …
< 1 – min read Totango was quoted today in the Wall Street Journal in an article about Steve Jobs: “It’s not to that point of being annoying yet, but …
How Engagement Score is Calculated
< 1 – min read The engagement score is an at-a-glance metric that Totango adds to each account. Its purpose is to give you a sense of how active and …
Learn about user engagement from one million businesses
2 – min read Today, I’m happy to announce that Totango has analyzed the customer engagement and optimized the sales and customer success interaction with more than one million …
Lean Startups are Not About Learning
3 – min read Lean startups are not about learning — or at least not just about it. Learning is not enough because translating what you’ve learned into value …
Latest Totango News
Totango offers more ways to stay aligned with your team and customers
May 1, 2020
< 1 – min read HI, In many parts of the world, the sun is shining and everything is starting to blossom. Totango is growing
Kicking off Totango’s Spring Product Release – Belize
April 14, 2020
2 – min read Hi, Two more weeks have gone by, and we are all still at home focusing on keeping our daily routines.
