Company updates

September 26, 2019 Yesterday at the 2019 APPEALIE SaaS Conference in San Francisco, Totango was named the winner of the 2019 APPEALIE Award for Best SaaS Customer Success. The APPEALIE is awarded annually to SaaS applications and solutions that demonstrate excellence through

5 Fun Memories That Made This An Event I Won’t Forget Customer Success Summit - Team Edition wrapped up last Friday in New York City. Seeing everyone learning, collaborating and sharing was incredibly inspiring and made this definitively the Best Customer

In the past six years, we’ve experienced tremendous success with our annual Customer Success Summit. Given the overwhelmingly positive response to our Executive Forum in Napa earlier this year, we are bringing the same focused, hands-on learning and collaboration approach

Totango was named the winner of two Silver Stevie American Business Awards including “Most Innovative Tech Company of the Year - Up to 2,500 Employees” and “Cloud Application / Service”. The Stevie American Business Awards are the US's premier

Leaders of customer success convened at beautiful Carneros Resort in Napa Valley last week for Totango’s inaugural invite-only Global Executive Forum, the first event of its 2019 Customer Success Summit Conference.       With an amazing NPS score of 87.5, the event

Leaders in Customer Centered Economy to Convene at First Meeting During Upcoming Customer Success Summit - 2019 Global Executive Forum SAN MATEO, Calif.  –  March 26, 2019 – Totango, Inc., the leader in customer success for the enterprise, today announced the

We’re unequivocally focused on building the best possible technology to deliver business results, quickly and easily across large global teams. In today’s Customer Centered Economy, data integration and visualizations are table stakes — operationalizing a universal, company-wide approach to customer

We are excited to announce the new Customer Success Summit Conference for 2019, an evolution of our premier industry event for customer success thought leaders, practitioners and visionaries. Our past Customer Success Summits have drawn over 1,000 attendees from over

Last year, we experienced record business growth—we more than doubled our revenue and customer base, tripled our engineering and support staff, introduced Totango Spark, a next generation flagship customer success solution, and announced a go-to-market partnership with SAP among many

We Are Upgrading All Users to Spark In the early half of 2018 we launched Spark, which enables Customer Success teams to focus on results rather than task and activities. At that time, we made a commitment to provide our customers

Customer Success for the Enterprise, held on September 18th in NYC was an exciting chance for Customer Success leaders from around the world to exchange their innovative ideas in this ever-changing space.   Four topics stood out from the discussion: enabling

Totango’s mission is to enable organizations to proactively and intelligently operate around their customers. With industry-leading enterprises confidently running on Totango’s Customer Success Platform, we are dedicated to innovating and bringing to market products that deliver Customer Success results. We

Totango is in the business of helping enterprise companies achieve customer success excellence, and we recently made two big moves to support this mission. Jim Coleman has joined Totango as the SVP of Customer Success. Jim joins us most recently from

Two big announcements in one week. I'm also really excited to announce the availability of the Totango Zendesk Application, available from the Zendesk App Marketplace.  The Application adds a widget to the sidebar of the Zendesk service desk dashboard (see

Totango announces research into customer marketing practices, a new version of its customer engagement platform and Customer Journey Mapping for SaaS workshops Dec 06, 2012 - Palo Alto, CA -- Totango surveyed 75 marketing executives during Marketo’s Marketing Nation Virtual Event

Late last week we got the green light to advance to the next round in CRMidol from provisional to contestant status! Now we're in the running against 44 other companies in this global competition that spans the Americas, EMEA and

Totango was quoted today in the Wall Street Journal in an article about Steve Jobs: "It's not to that point of being annoying yet, but it might get there," says Dominique Levin, vice president of marketing at Totango Inc., a software

Lean startups are not about learning — or at least not just about it. Learning is not enough because translating what you’ve learned into value is just as important and often no less difficult. Measure–Learn–Act is a key tenet of lean