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CAPABILITIES
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Unmatched scalability and time to value
SuccessBLOCs
Pre-built customer success programs with embedded best practices
Open platform and integrations
Connected customer data streams for a 360-degree customer view
Portfolio management
Shared visibility into customer interaction for all stakeholders
Customer engagement
Automated and manual interactions to achieve customer outcomes
Reporting
Insights into customer health and team performance
Artificial intelligence
Harness the power of people + AI
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FEATURES
In-app experiences
Workflows
Multidimensional health score
Email campaigns
360 customer view
Customer segmentation
Outcome Success Plans & customer portal
Data privacy & security
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INTEGRATIONS
Salesforce
Zendesk
HubSpot
Slack
Pendo
MS Outlook
Google Calendar
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Solutions
BUSINESS OUTCOMES
Prevent churn
Increase revenue growth
Boost team efficiency
Enhance data visibility
Build customer loyalty
PROGRAMS
Manage onboarding projects
Manage contract renewals
Monitor customer health
Drive product adoption
Detect risk
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Customer success software your business can't outgrow.
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Farm Don't Hunt by Guy Nirpaz
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Topic
Customer Lifetime Value
How to Measure the Lifetime Value of SaaS Customers
September 29, 2020
How to Calculate Customer Lifetime Value
September 10, 2019
Exploring the Importance of Customer Lifetime Value
August 27, 2019
The Benefits of Customer Lifetime Value: Why It Matters
June 27, 2019
Proven SaaS Customer Success Best Practices to Increase Lifetime Value
January 22, 2019
Customer Lifetime Value and Customer Experience
September 19, 2011
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