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CAPABILITIES
Why Totango?
Unmatched scalability and time to value
SuccessBLOCs
Pre-built customer success programs with embedded best practices
Open platform and integrations
Connected customer data streams for a 360-degree customer view
Portfolio management
Shared visibility into customer interaction for all stakeholders
Customer engagement
Automated and manual interactions to achieve customer outcomes
Reporting
Insights into customer health and team performance
Artificial intelligence
Harness the power of people + AI
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FEATURES
In-app experiences
Workflows
Multidimensional health score
Email campaigns
360 customer view
Customer segmentation
Outcome Success Plans & customer portal
Data privacy & security
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INTEGRATIONS
Salesforce
Zendesk
HubSpot
Slack
Pendo
MS Outlook
Google Calendar
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Solutions
BUSINESS OUTCOMES
Prevent churn
Increase revenue growth
Boost team efficiency
Enhance data visibility
Build customer loyalty
PROGRAMS
Manage onboarding projects
Manage contract renewals
Monitor customer health
Drive product adoption
Detect risk
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Customer success software your business can't outgrow.
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Farm Don't Hunt by Guy Nirpaz
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Topic
Customer Loyalty
How Customer Loyalty Can Drive B2B SaaS Business Growth
July 1, 2022
How to Build Customer Loyalty During the Holiday Season
December 14, 2021
Measuring Customer Loyalty: 5 Ways to Track It
July 6, 2021
7 Best Digital Customer Journey Steps to Inspire Loyalty
December 10, 2020
7 Strategies for Turning Customers into Advocates
October 13, 2020
The Top Three Ways to Improve Customer Engagement and Loyalty for Enterprises
May 3, 2019
The 6 Best Ways for Building SaaS Customer Loyalty
January 17, 2019
Zen and the Art of Customer Relationships
April 7, 2015
Customer Retention Guest Blog: Three Loyalty Moments
March 21, 2013
5 ways to level up customer loyalty
October 31, 2012
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