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Unmatched scalability and time to value
SuccessBLOCs
Pre-built customer success programs with embedded best practices
Open platform and integrations
Connected customer data streams for a 360-degree customer view
Portfolio management
Shared visibility into customer interaction for all stakeholders
Customer engagement
Automated and manual interactions to achieve customer outcomes
Reporting
Insights into customer health and team performance
Artificial intelligence
Harness the power of people + AI
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FEATURES
In-app experiences
Workflows
Multidimensional health score
Email campaigns
360 customer view
Customer segmentation
Outcome Success Plans & customer portal
Data privacy & security
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INTEGRATIONS
Salesforce
Zendesk
HubSpot
Slack
Pendo
MS Outlook
Google Calendar
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Solutions
BUSINESS OUTCOMES
Prevent churn
Increase revenue growth
Boost team efficiency
Enhance data visibility
Build customer loyalty
PROGRAMS
Manage onboarding projects
Manage contract renewals
Monitor customer health
Drive product adoption
Detect risk
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Customer success software your business can't outgrow.
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Farm Don't Hunt by Guy Nirpaz
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Topic
Customer Marketing
3 Things CMOs Should Do During an Economic Downturn
June 28, 2022
Customer Success and Marketing: How These Teams Collaborate
February 14, 2020
How to Nurture Customers During the Long Growth Stage
August 17, 2017
Customer Success Summit ‘17: Marketing Leaders Edition
February 2, 2017
Tying Marketing to Business Outcomes
February 11, 2016
5 statistics on customer marketing that may surprise you (and infographic)
December 4, 2012
What is the Connection between Lifecycle Marketing and Automated Nurturing?
April 19, 2012
Successful Lifecycle Marketing through Innovative Marketo & Totango Integration
March 7, 2012
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