Get the latest tips, tricks, and best practices on improving customer adoption.

Product Adoption

How to Measure User Adoption and Increase Your Rates

5 – min read Metrics are a means to an end. They are not a goal in and of themselves. Their importance lies in their ability to reveal the …

These best practices will help you fix and prevent low user adoption.
Product Adoption

What to Do About Low User Adoption

4 – min read It’s been a little over a month since that enthusiastic new customer sailed through the onboarding phase. By now, they should be implementing your product …

Product Adoption

How to Increase Product Adoption Rates: Tips for SaaS Enterprises

4 – min read Congratulations! You’ve won a new customer and helped them learn how to use your product or service. What happens next? In a perfect world, the …

The product adoption rate metric will help you measure the success of your campaign.
Product Adoption

How to Calculate Adoption Rate and its Impact on Customer Lifetime Value

4 – min read If your customers aren’t using your product, then they’re not really your customers. They may have subscribed, but if they’re not actively engaging with the …

Tracking user adoption metrics will help you make sure your customers are getting value from your product.
Product Adoption

The User Adoption Metrics That Matter for Your Customer Success Team

4 – min read Your user adoption metrics create a silent, unending conversation between your enterprise and your customer. They are invaluable in helping you understand the results your …

Product Adoption

Measuring Product Usage And Adoption for SaaS and Cloud – The Complete 2019 Guide

5 – min read Measuring product adoption by users is critical for SaaS and Cloud companies as this is the most telling indicator of the value customers are getting …

Product Adoption

Drive Adoption with Billing

4 – min read Promotional discounts, credits or value-add offers can be an important part of a product launch strategy. A properly timed discount, upsell or cross-sell or “bundling” …

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