Introducing Customer Experience Canvas
March 25, 2022
2 – min read Does this sound familiar to you? Your team sets out to map a new customer success workflow or process, but
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B2B Customer Journey Touchpoints CS Teams Need To Plan For
7 – min read B2B Customer Journey Touchpoints: A Guide for CS Teams B2B customer journey touchpoints mark the roadmap toward successful outcomes for clients and CS teams. By …
Best Customer Success Communities in 2022
5 – min read Getting involved in the best customer success communities can give you access to the resources you need to take your CS team to new levels …
B2B Customer Service vs. Customer Success
6 – min read B2B customer service is often confused with B2B customer success, but they are not the same. Despite their differences, however, they do share an intimate …
Latest Totango News
See Why Totango is the Leader in Customer Success Innovation | 2022 Product Roadmap
February 25, 2022
2 – min read Have you seen what Totango is working on? Ravit Danino, our SVP of Product presented our Roadmap to Customer Success
It’s a Wrap! 2021 Product Highlights in Review
December 28, 2021
< 1 – min read In our State of the Customer Success Industry and Salary Report for 2021 customers told us that their top challenges
