Introducing Customer Experience Canvas
2 – min read Does this sound familiar to you? Your team sets out to map a new customer success workflow or process, but
7 – min read B2B Customer Journey Touchpoints: A Guide for CS Teams B2B customer journey touchpoints mark the roadmap toward successful outcomes for clients and CS teams. By …
5 – min read Getting involved in the best customer success communities can give you access to the resources you need to take your CS team to new levels …
6 – min read B2B customer service is often confused with B2B customer success, but they are not the same. Despite their differences, however, they do share an intimate …
2 – min read Does this sound familiar to you? Your team sets out to map a new customer success workflow or process, but
2 – min read Have you seen what Totango is working on? Ravit Danino, our SVP of Product presented our Roadmap to Customer Success
< 1 – min read In our State of the Customer Success Industry and Salary Report for 2021 customers told us that their top challenges