The Totango SaaS Executive Dashboard is an extension of the Totango online platform which allows SaaS teams to gain full visibility into the level of customer engagement in their business.
The SaaS Executive Dashboard allows SaaS executives to track and plan to improve key SaaS performance indicators and contains features such as Cohort Analysis. From the dashboard you can also drill down and instantly see specific account details.
The simplest way to learn about the SaaS Executive Dashboard is to watch this intro movie.
Totango SaaS Executive Dashboard from Totango on Vimeo.
We’ve chosen the metrics included in the SaaS Executive Dashboard based on discussions with many SaaS companies at various maturity levels. Many of these conversations started from our SaaS Metrics Survey through which we aimed to capture an even wider view of the industry.
We’ve learned that most companies are struggling with homegrown monitoring solutions and still lack the visibility into important metrics needed to make strategic and tactical decisions for their company.
You can download the full survey to learn more. However, bottom line, most SaaS companies start with nothing, then as they grow they realize they need metrics to measure their business and start building home-grown solutions which eventually gets out of control in terms of complexity and budget.
Availability
The Dashboard is available to existing Totango customers and will be available for new registrations within a couple of weeks. You can go ahead and pre-register to get access when it’s released.
The SaaS Exec Dashboard will always have a free tier, so SaaS startups that are just starting their business can take advantage of industry best practices with limited effort.
To learn more about how to measure key metrics
view our 40-minute webinar: “Best Practices on Trial Conversion”
Is there a Pattern for the Free to Paid User? says:
[…] then replicate it and this is why it is very important to know what have caused to that engagement. Measuring the right metrics here are crucial to understand your customer behavior and a comprehensive research should be done […]
What is the Best Sales Model for You? says:
[…] as mentioned in many of my previous posts, it is highly recommended to keep a thorough and updated Cohort Analysis for your metrics so that user behavior would come out accurately. This is the only way a successful […]
Mark says:
I love what I have seen at the video, but I only see limited functionality of that in my account. Why is that?
Guy Nirpaz says:
You should have it by now. If not, please contact support.totango.com – we’re here to help 😉
3 Ways to do Cohort Analysis on SaaS Churn says:
[…] Jason recommends performing cohort analysis when looking at cancellation rates. He suggests to divide customers in segments based on their […]