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That’s a Wrap! Customer Success Summit 2018

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This year’s Customer Success Summit was a huge success! We enjoyed learning from our speakers and attendees about Customer Success in practice. In case you couldn’t attend Totango’s 6th annual industry conference, the recordings and presentations are now available here.

#CSSummit18 was packed with great information from different points of view. You are sure to find many sessions that can help you run your CS program better.

  • Explore how other executives run their CS organizations and get results. Watch three VPs of CS being interviewed on the journey their respective organizations took to accelerate the impact of Customer Success with measurable results. Watch Video
  • Understand the potential impact CS can make in an organization. Follow Laurence Dean, Director for Client Success at Dimension Data, on his path to find the right CS solution to make a billion dollar impact on their business. Watch Video
  • Learn how Customer Marketing can leverage CS solutions. Listen to Tayanna Bigatti, Customer Marketing Manager at Trustpilot, on how their organization executes and measures the impact of Customer Marketing campaigns. Watch Video

There are so many amazing sessions from Customer Success Summit that you have to check out! Don’t miss catching Totango’s amazing product announcement of Spark, the next generation customer success platform. More to come in our next blog post!

Here are a few pictures of the event from the luxurious Palace Hotel downtown San Francisco. 

Hope you join us next year for Customer Success Summit 2019!

Jill Rubin

Jill is a senior marketing and business development executive with experience leading successful teams in both large companies and startups. She has taken companies from early stage to strong revenue growth and propelled established businesses to industry leadership positions.

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