Totango AI innovations set to boost customer success productivity
April 18, 2023
3 – min read Welcome to the era of “do more with less.” That phrase has become the earworm of 2023, stuck in our
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Make sure that you are up-to-date on the latest insights impaction your business and your customers. Read articles from the experts.
6 Essentials When Selecting Customer Success Tools
4 – min read Customer success tools can help you increase your revenue by promoting client satisfaction and retention. To get the results you want, it’s important to invest some …
3 Communications Strategies to Use During a Crisis
3 – min read Communication during a crisis is about protecting your core asset, your customers. The digital transformation of business has shifted enterprise focus toward customer retention and …
Revising Your Customer Success Crisis Plan
5 – min read Crises are an unfortunate fact of life. All the planning in the world cannot prevent every emergency or protect against every potential hazard. However, having …
10 leadership ideas to implement this week for your business (Video)
< 1 – min read COVID 19 has forced businesses to quickly adapt and explore new ways of working. Leaders need to act fast and act now to ensure your …
Signup and Trial Process Benchmark Report: The Good, The Bad, The Ugly
5 – min read How many times have you abandoned a signup process because it took too long, required too much information, didn’t work or was counterintuitive? We wanted …
Top 10 Sales 2.0 Leaders I Want to Meet
3 – min read I am much looking forward to the Sales 2.0 conference in San Francisco next week. Here are 10 Sales 2.0 Leaders I hope to meet …
2012 Year of Freemium Business Model in B2C and B2B
3 – min read It started in gaming – 57 out of top 100 app store games are freemiums. huge companies like Zynga, Electronic Arts and Capcom or from …
What is the Best Sales Model for You?
2 – min read So how do you know which sales model is best for you – zero touch vs. low touch vs. high touch vs. field? In his …
Lean Startups are Not About Learning
3 – min read Lean startups are not about learning — or at least not just about it. Learning is not enough because translating what you’ve learned into value …
Latest Totango News
Introducing Customer Experience Canvas
March 25, 2022
2 – min read Does this sound familiar to you? Your team sets out to map a new customer success workflow or process, but
See Why Totango is the Leader in Customer Success Innovation | 2022 Product Roadmap
February 25, 2022
2 – min read Have you seen what Totango is working on? Ravit Danino, our SVP of Product presented our Roadmap to Customer Success
