Totango recently hosted a webinar featuring Catherine Blackmore, GVP Customer Success at Oracle Marketing Cloud and Guy Nirpaz, CEO and co-founder at Totango where they discussed the different complexities enterprise organizations face regarding customer success. Beyond identifying the specific complexities, they highlighted specific ways enterprises can solve for these complexities and why it is vital to take action today.
In this webinar, you will learn:
- The big areas that companies need to think about as their product offering becomes more complex
- How to properly handle the challenges of customer handoffs, especially when working with sales, services, and support
- Changing your operations to prevent teams from feeling overwhelmed, reactive, and inefficient
See how Oracle and Totango are solving complex customer success operations at scale by watching the webinar today! In less than an hour, you can get the insights and practical steps needed to take action. If you want to learn more about Totango Enterprise Edition watch this 1-min video or request a demo of Totango.