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Unmatched scalability and time to value
SuccessBLOCs
Pre-built customer success programs with embedded best practices
Open platform and integrations
Connected customer data streams for a 360-degree customer view
Portfolio management
Shared visibility into customer interaction for all stakeholders
Customer engagement
Automated and manual interactions to achieve customer outcomes
Reporting
Insights into customer health and team performance
Artificial intelligence
Harness the power of people + AI
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FEATURES
In-app experiences
Workflows
Multidimensional health score
Email campaigns
360 customer view
Customer segmentation
Outcome Success Plans & customer portal
Data privacy & security
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INTEGRATIONS
Salesforce
Zendesk
HubSpot
Slack
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MS Outlook
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Solutions
BUSINESS OUTCOMES
Prevent churn
Increase revenue growth
Boost team efficiency
Enhance data visibility
Build customer loyalty
PROGRAMS
Manage onboarding projects
Manage contract renewals
Monitor customer health
Drive product adoption
Detect risk
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Customer success software your business can't outgrow.
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Farm Don't Hunt by Guy Nirpaz
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Topic
Customer Journey
3 Things CROs Should Know During an Economic Downturn
June 15, 2022
Mistakes to Avoid When Selecting a CS Platform: Not Having a Modern Mindset
April 13, 2022
How to Easily Design and Run Your Customer Journey
April 8, 2022
Customer Journey Optimization: 2021 Beginner’s Guide
October 20, 2021
How to Use Digital Customer Journeys to Scale Your Business
May 26, 2021
Follow Six Steps to a Successful Customer Journey Analysis
March 23, 2021
Customer Journey Infographic: Visualizing Your Customer’s Experience
March 19, 2021
Understanding the B2B Customer Journey and How It Differs from B2C
March 16, 2021
Your Customer Journey Map Template: 8 Steps to Successful Client Outcomes
March 12, 2021
How to Optimize Customer Journey Stages to Deliver Consistent Value
March 2, 2021
Develop a Customer Journey Strategy: Examples and Tips
October 22, 2019
A Guide to Customer Journey Optimization
October 1, 2019
How to Make the Most of Customer Journey Insights
September 12, 2019
How to Map the Customer Journey Stages to Foster Lifetime Value
April 2, 2019
Webinar Replay: 3 takeaways for Customer Journey Mapping
December 18, 2012
Customer Journey Mapping For SaaS Companies: New Strategy To Drive Growth
December 6, 2012
SEOmoz conversion isn’t as great as it seems
July 25, 2012
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