Totango Blog: Your Guide to Managing the Customer Journey

Totango Team |December 15, 2016

Ten Reasons Your Organization Needs Totango, the Leader in Customer Success Management

Customer Success technology has finally reached mainstream recognition as an integral tool for any subscription business. Your organization can’t afford to wait any longer to add a Customer Success solution to your current tech stack. And that’s where Totango comes…

Totango Team |July 27, 2016

3 Ways to Correct a Bad Customer Onboarding Experience

Few things are more troubling for a business than losing a new customer because of a bad onboarding experience. If you identify that a customer is unhappy with their onboarding process, it is important to move quickly to turn the…

Totango Team |July 15, 2016

How to Boost Slow Product Adoption After Onboarding Your Customer

Onboarding is a crucial time to provide the training and resources that customers need to make the most out of your product. While many customers might be able to quickly ramp up after onboarding, there are some customers that are…

Totango Team |March 22, 2016

New Totango Enterprise Edition Transforms Business by Managing Customer Success at Every Level

Recently, we announced Totango Enterprise Edition , tailored for all companies, regardless of company size, selling into accounts with multiple teams, divisions, and subsidiaries; as well as large companies with multiple products and more complex channel sales organizations. If you…

Totango Team |October 18, 2015

The Business of Customer Success

Customer Success is a brand new profession. Its origin is based on the need for subscription and lifetime focused business to retain and grow their existing customers (customer base). I would like to offer a business perspective to organizations and…