Totango AI innovations set to boost customer success productivity
April 18, 2023
3 – min read Welcome to the era of “do more with less.” That phrase has become the earworm of 2023, stuck in our
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Don’t Buy into Fake News: Why Try Before You Buy is Best
3 – min read When was the last time you purchased something without checking multiple online reviews about it first? Whether you’re purchasing a new vehicle or a new …
Totango Leads the Industry in Customer Success According to Trust Radius
2 – min read Did you know that about 95% of customers read reviews before making a purchase? Or that 78% of customers who read reviews were satisfied with …
Totango Earns Multiple Leadership Awards from G2
2 – min read Totango is excited to announce that we have once again been recognized by G2 with awards for our leadership in Customer Success. We understand that …
Customer Growth Game Changer: Totango Breaking Records and Rewriting the Rules for Customer Success
4 – min read What comes to mind when you think of the term “game changer”? With the recent Super Bowl, perhaps your mind drifts to NFL quarterback Tom …
Getting Started with a Customer Success Program at Lucid
4 – min read In our latest installment in the CXO Series, we sat down with Stephanie Comardelle, Vice President of Customer Experience, Success, and Solutions at Lucid …
Proactive Stakeholder Engagement – Key Strategies During Covid-19 From Lucid and Totango
2 – min read As virtual teams and remote engagement become the norm for Customer Success teams, staying on top of customer needs and expectations is becoming more …
5 Ways to More Actively Listen to Customers
3 – min read In this digital age, virtual teams and remote engagement are the new norm. Signals are that businesses are considering putting much more emphasis on remote …
Zoom, Bentley Systems and Totango: Top Takeaways from Customer Success Summit
3 – min read This week Totango hosted our virtual Customer Success Summit: CXO Connect for executives and leaders of Customer Success. We were fortunate to have David McKenney, …
Bentley Doubles Down on Customer Success with Totango’s New Dynamic Assignment Solution
3 – min read This week, Totango launched Dynamic Assignment, a new innovation that taps into a fluid group of specialists throughout the enterprise and matches their expertise …
Congratulations to the 2019 Customer Success Hero Award Team Winners
2 – min read In September we recognized the most innovative Customer Success teams for going above and beyond in the industry at Customer Success Summit – Team Edition …
Totango Awarded Best SaaS Customer Success by APPEALIE
< 1 – min read September 26, 2019 Yesterday at the 2019 APPEALIE SaaS Conference in San Francisco, Totango was named the winner of the 2019 APPEALIE Award for Best …
What I Learned from Customer Success Summit 2019
3 – min read 5 Fun Memories That Made This An Event I Won’t Forget Customer Success Summit – Team Edition wrapped up last Friday in New York City. …
Totango Wins Silver Stevie Awards for Leadership and Innovation in Customer Success Technology; Totango Named Finalist for SIIA CODiE Awards
2 – min read Totango was named the winner of two Silver Stevie American Business Awards including “Most Innovative Tech Company of the Year – Up to 2,500 Employees” …
Customer Success Summit delivers inspiration, premier quality content and connections.
4 – min read Leaders of customer success convened at beautiful Carneros Resort in Napa Valley last week for Totango’s inaugural invite-only Global Executive Forum, the first event of …
Latest Totango News
Introducing Customer Experience Canvas
March 25, 2022
2 – min read Does this sound familiar to you? Your team sets out to map a new customer success workflow or process, but
See Why Totango is the Leader in Customer Success Innovation | 2022 Product Roadmap
February 25, 2022
2 – min read Have you seen what Totango is working on? Ravit Danino, our SVP of Product presented our Roadmap to Customer Success
