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Best Practices

Don’t Buy into Fake News: Why Try Before You Buy is Best

3 – min read When was the last time you purchased something without checking multiple online reviews about it first? Whether you’re purchasing a new vehicle or a new …

Totango Company Updates

Totango Leads the Industry in Customer Success According to Trust Radius

2 – min read Did you know that about 95% of customers read reviews before making a purchase? Or that 78% of customers who read reviews were satisfied with …

Totango G2 Spring 2021 Leader Badge Blog Header
Totango Company Updates

Totango Earns Multiple Leadership Awards from G2

2 – min read Totango is excited to announce that we have once again been recognized by G2 with awards for our leadership in Customer Success. We understand that …

Customer Growth Game Changer Totango
Totango Company Updates

Customer Growth Game Changer: Totango Breaking Records and Rewriting the Rules for Customer Success

4 – min read What comes to mind when you think of the term “game changer”? With the recent Super Bowl, perhaps your mind drifts to NFL quarterback Tom …

Lucid Customer Success Program with Totango Q&A
Voice of the Customer

Getting Started with a Customer Success Program at Lucid

4 – min read   In our latest installment in the CXO Series, we sat down with Stephanie Comardelle, Vice President of Customer Experience, Success, and Solutions at Lucid …

Totango CXO Series Featuring Lucid
Customer Engagement

Proactive Stakeholder Engagement – Key Strategies During Covid-19 From Lucid and Totango

2 – min read   As virtual teams and remote engagement become the norm for Customer Success teams, staying on top of customer needs and expectations is becoming more …

Customer Experience

5 Ways to More Actively Listen to Customers

3 – min read In this digital age, virtual teams and remote engagement are the new norm. Signals are that businesses are considering putting much more emphasis on remote …

Customer Success

Zoom, Bentley Systems and Totango: Top Takeaways from Customer Success Summit

3 – min read This week Totango hosted our virtual Customer Success Summit: CXO Connect for executives and leaders of Customer Success. We were fortunate to have David McKenney, …

Customer Success

Bentley Doubles Down on Customer Success with Totango’s New Dynamic Assignment Solution

3 – min read This week, Totango launched Dynamic Assignment, a new innovation that taps into a fluid group of specialists throughout the enterprise and matches their expertise …

Totango Company Updates

Congratulations to the 2019 Customer Success Hero Award Team Winners

2 – min read In September we recognized the most innovative Customer Success teams for going above and beyond in the industry at Customer Success Summit – Team Edition …

Totango Award Winner
Totango Company Updates

Totango Awarded Best SaaS Customer Success by APPEALIE

< 1 – min read September 26, 2019 Yesterday at the 2019 APPEALIE SaaS Conference in San Francisco, Totango was named the winner of the 2019 APPEALIE Award for Best …

Totango Company Updates

What I Learned from Customer Success Summit 2019

3 – min read 5 Fun Memories That Made This An Event I Won’t Forget Customer Success Summit – Team Edition wrapped up last Friday in New York City. …

Totango Award Winner
Totango Company Updates

Totango Wins Silver Stevie Awards for Leadership and Innovation in Customer Success Technology; Totango Named Finalist for SIIA CODiE Awards

2 – min read Totango was named the winner of two Silver Stevie American Business Awards including “Most Innovative Tech Company of the Year – Up to 2,500 Employees” …

Totango Company Updates

Customer Success Summit delivers inspiration, premier quality content and connections.

4 – min read Leaders of customer success convened at beautiful Carneros Resort in Napa Valley last week for Totango’s inaugural invite-only Global Executive Forum, the first event of …

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