Totango Blog: Your Guide to Managing the Customer Journey

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Taking Customer Data Beyond the Customer Success Function with Zoe

We are excited to introduce Zoe™, the newest product developed by Totango. Zoe opens up customer success to the entire organization by making customer data available to anyone and enabling employee experts to self-organize for initiatives to positively impact the customer. Until …

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#CSSummit17 Speaker Spotlight: Innovating with Technology – featuring Trustpilot, Clicktale, & Bettercloud

We are excited about the curated Innovative Technology & Methods track coming up at #CSSummit17. We have some quality speakers who are building successful customer success teams, reducing churn, and growing recurring revenue within their own companies – and sharing best …

Customer Success Summit ‘17: Marketing Leaders Edition

Calling all customer-centric marketers. We hope that #CSSummit17 is on your radar for must-attend events this year. More than ever there is a growing need for marketers and customer success teams to collaborate to retain and grow customers. Here are …